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Eptura Engage

Eptura Engage


Welcome to the Eptura Engage Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Engage can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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Eptura Engage

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1159 results found

  1. Currently, only Global Admins can create and amend Concierge tiles, which limits flexibility and slows down communication. Allowing Group Admins to manage these tiles via ‘Additional Administrative Access’ would enable roles such as Communication Officers and Property Managers to create Announcements and Events directly, without needing to raise requests with Global Admins. This change would streamline workflows and improve efficiency.

    3 votes

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    1 comment  ·  Room Booking  ·  Admin →
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  2. Getting to the floor plan is tedious as it requires entering information in a few fields, such as choosing your team and the date before the floor plan is displayed. It would really help to be able to navigate directly to the floor plan without choosing a date (it could default to the current date, and this should be made obvious on screen once the user is on the floor plan; this information is actually lacking at the moment. Once the user is on the floor plan the chosen date is not visible anymore). Then, once the user is on…

    1 vote

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  3. The booking is being removed from the Condeco device; however, it still appears in the Condeco portal. Is there a way to ensure the booking is automatically deleted from the portal as well when it's cancelled?

    1 vote

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  4. We are having trouble with large cross site bookings as the the outlook limit for characters is only 250. I know this is out of our control but could we reduce the size of the room descriptions to "meeting room6 4th floor" instead of the repetitive " Client Meeting Room 10, Meeting Room, 7th Floor (7), Liverpool SPS, UK. thanks

    1 vote

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  5. Ability to select other locations from the Today Page & Home, at present users can only select their default location. The drop down menu on the Today & Home page does not show any other locations, the only way for users to select from other locations is to click into the menu field on the left hand side and navigate to 'Book a personal space' or 'Booking Grid'

    1 vote

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  6. I would like to request the inclusion of vendor services functionality in the Eptura Outlook Add-in, comparable to what is currently available in the web application when submitting a new reservation. Specifically, features such as Attendees, Food Service, and Equipment should be supported within the Outlook Add-in to ensure a consistent and comprehensive booking experience across platforms.

    4 votes

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  7. I would like to formally request the implementation of email notifications for booking creation, Modification and deletion events performed via the Engage Outlook Add-in. This functionality is currently available and working as expected within the Enterprise platform for managing meetings. However, it is not presently supported in the Outlook Add-in due to the existing system design. Aligning the Outlook Add-in with Enterprise in this regard would enhance consistency and improve user experience.

    3 votes

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  8. Could we have the facility for Admins to view the floor plans when all desks are full, this will help with our infrastructure work, to see a completed floorplan on a day to day basis even when all desks are full.

    1 vote

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  9. Currently, maximum booking duration for meeting rooms are enabled for group. However, Admins are unable to override this rule and this is causing issues as sometimes there are uers that needed the room for valid reasons. Please get this override rule enabled soonest so that it can help in our daily operations.

    3 votes

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  10. Add a section in the Outlook add-in that allows users to include meeting notes, such as specific instructions, attendee details, and other relevant information.

    2 votes

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  11. Add the ability to customise the Add Services auto-generated email when booking a room via the Outlook add-on.

    Also, enable booking confirmation emails to be sent when booking via the Outlook Add-on

    5 votes

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  12. Following the rebrand to Eptura Engage, desk booking confirmation and cancellation emails are still coming from Condeco which is causing some confusion (for example to new starters who only know the system by Eptura Engage and won't know what Condeco is) and also doesn't help with the embedding of the rebrand with our teams. Please could the email address be changed from Condeco to Engage to reflect the rebrand?

    1 vote

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  13. We propose an enhancement to the current catering system to improve operational efficiency by introducing automatic beverage count adjustments. Currently, when the number of participants in a meeting changes, the system does not automatically update the quantity of beverages required, leading to potential discrepancies and manual adjustments. By implementing a feature that dynamically adjusts beverage quantities based on participant numbers, we can streamline the catering process, reduce manual intervention, and ensure accurate provisioning. This enhancement will not only improve service efficiency but also enhance user satisfaction by aligning the catering provisions with actual meeting requirements.

    1 vote

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  14. We noticed that the ability to edit team days, such as adding or removing colleagues, is missing. Currently, we have to cancel and re-book team days. Could the ability to edit team days be added please? many thanks

    3 votes

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  15. It would be great to enter decimal values in the setup and clean down settings for rooms.

    1 vote

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  16. Delivery bookings would be great to view on booking grids.

    1 vote

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  17. Allow external meetings to be used on the Native Exchange integration. As most, of the current meetings are external, the integration cannot be used.

    1 vote

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  18. In the "Desk allocated people" report, we would like to know who has booked a team's day and to whom the desks have been assigned.
    In the "DeskBump" report, we would like to know who has booked a team's day, to whom the desks have been assigned and the users who did not the check in.

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  19. Since we can book a room from the portal floor plan now, why cant we do the same from the Condeco Kiosk,
    so instead of only finding a desk and bookiung it, the user can also search and booking a room

    1 vote

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  20. The application is unusable. THE WORST APPLICATION THAT I EVER SEEN. When the booking become available, even if I am authenticated it takes ages to display the option to book. When trying to book it takes me out and is saying that authentication is not successful made. Then, when I enter and reenter the credentials for multiple times it returns to the login screen as like the waiting time has passed and you need to reauthenticate. 20 minutes trying to book a space and nothing happens, really? Either your application is the worst developed, or the resources that are used…

    1 vote

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