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Eptura Engage

Eptura Engage


Welcome to the Eptura Engage Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Engage can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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Eptura Engage

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1071 results found

  1. Bookings created under a resource that is closed are cancelled when the scheduler runs on the day before a booking. This also sends a cancellation email. Sending a cancellation a day before is not enough time to look for another resource.
    there should be an option to send a cancellation notice for existing bookings at the time the resource is being closed.

    1 vote

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  2. At the moment when we click on review floor plan we get a message saying there are currently no available Personal Spaces.

    Before the recent update, this message only appeared if no desks where available. Since the update, this message appears all the time even though we know there are desks available.

    When the floor plan is opened all available desk are showing grey & unavailable, before the update they would be showing green & available.

    We were told by Condeco if we cancel our desks they will then appear in green, as administrator this is not what we want…

    12 votes

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    The Today page and Home page 'Floor plan' buttons will now display the floor plan with spaces that are 'Available' shown in green. If a user already has the workspace types available booked then they will see a 'Swap' button instead of a 'Book' button which allows them to quickly change to a new space. We are looking to bring this enhancement to the 'Find your team' page in the near future.

  3. The meeting room screens lose their OAuth registration after only 3599 seconds (1hr) - This is way too short of a time.

    This timeline needs to be extended to 24hrs.
    There also needs to be a way to re-auth the devices without needing to sign in via MSFT for each device.
    If an entire building loses connectivity due to an outage for more than 1hr, and there are 50-100+ screens, the impact of needing each screen to be touched individually either in person or remotely, is not realistic or feasible. This definitely needs addressing as this just happened to us…

    1 vote

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  4. The ability for a user to create multiple teams to enable booking a team day via the app instead of having to select individuals from one large list, the user could create Team A, Team B, etc. to invite different teams to collaborate on projects or on different days.

    7 votes

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  5. Would like the ability to see who canceled conference rooms/workspace same day or previously with the ability to review over the past month or so. Possibly with the ability to run a report.

    1 vote

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  6. Remove the need to request responses to the organiser for invites in the ICS file for personal space bookings

    1 vote

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  7. The ability for anyone to end a booking with authentication. Currently cloud only allows the person that made the booking to end a booking at the sign. If that person does not show up and auto bump is not turned on then the reservation can not be ended unless you get the reservation team involved.

    1 vote

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  8. Current functionality only allows to set a maximum of slots per week or month. Suggest adding the ability to set a maximum of slots per day. Users are currently only coming to the office once but are booking multiple desks on the same day for their colleagues

    1 vote

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    1 comment  ·  Desk Booking  ·  Admin →
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  9. When selecting other rooms for multi-office bookings, you need to manually select the country and region. It would make it more usable if these could be set as a default either on a user or other basis.

    1 vote

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  10. When searching for open rooms in the Outlook add-in, you can only select one building (unlike the web where you can select multiple buildings). It would be helpful to be able to select multiple buildings since a business or campus may have multiple buildings in the same city that are physically close to each other.

    2 votes

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  11. Ability to change user abbreviation by admin users.

    1 vote

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  12. Nous voulons ajouter des champs personnalisés à l'affichage de la grille espace individuel comme l'immatriculation du véhicule (véhicule registrations). Cette fonctionnalité faciliterait la logique métier.

    1 vote

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  13. It should be possible to limit and delimit resources over time. Example 1: We opened a new team space at the end of 2023 and added 1 room with 3 desks from another team space to this new team space. If I now analyse last year's booking data, these 3 desks have already been assigned to this new team space for the entire last year, even though this team space did not even exist until November 2023. It must be possible to say: In the period 01.01.2023-30.11.2023, the desks belong to team area x. From 01.12.2023, the desks belong to…

    1 vote

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  14. Further to ticket #461704, please allow booking Teams for multiple days rather than one day at a time. Thanks.

    7 votes

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    Under Review  ·  1 comment  ·  Desk Booking  ·  Admin →
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  15. In the Outlook plug-in, we would like the option to select 12-hour time. At the moment, it is automatically set to 24-hour time.

    1 vote

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  16. Add the ability for same day (ad-hoc) desk bookings not to count towards overall booking limit.

    We currently have it set to 3 days per week, but this restricts flexibility if staff want to attend the office additional days.

    1 vote

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  17. Provide an Overview of the actual Available Workplaces for all users:

    1. Compile a comprehensive overview of all available workplaces across all groups.
    2. Provide a detailed overview of available workstations for individual groups.
    2 votes

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  18. Our kiosks are often left by users in a zoomed in state that makes them appear non-functional - this is easily solved just by zooming out. Could this be disabled somehow - either in Chrome or in the Kiosk web page?

    1 vote

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    1 comment  ·  Desk Booking  ·  Admin →
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  19. Could there be reminder prompts that could be enabled / disabled in the Condeco web portal to remind users who have not registered their cards when they log on to the web portal. Could these also be used to promote use of the app.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  20. Enable an additional field in the basic user report to show status of card registration - e.g. registered/ not registered. This could then be used in support of card registration campaigns or other initiatives to promote use of the cards rather than pins within Condeco

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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