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Eptura Engage

Eptura Engage


Welcome to the Eptura Engage Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Engage can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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Eptura Engage

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1071 results found

  1. The Admin level for managing vendors is currently set to Global Admin, this is far too high and requires more people to have global access than necessary. . Can this level be reduced to Location Admin.
    Thanks

    6 votes

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  2. It would be very useful to show if the desk has 1 or 2 monitors or if the desk has no monitors.

    9 votes

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    0 comments  ·  Mobile  ·  Admin →
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  3. I am unable to book a room with this current view. Please can you amend so I'm able to. Thanks

    2 votes

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  4. in the booking confirmation, include an option for adding the booking details to Outlook calendar

    3 votes

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  5. Under User Management, it should be possible to select the option to create a user as either:

    - Form User

    - SSO User

    Why would we need this?
    While we are using SSO and MFA, we are not using HR Feed for user provisioning, which means we are relying on user imports done by Condeco.

    For first implementation this works fine, however, for adding any new user in our organisation requires us to reach out to Condeco.

    When our administartors are able to create a SSO user themselves we can onboard new users of Condeco much more efficiently.

    15 votes

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  6. The results list when viewing desks booked for a colleague or future bookings is all grey scale. This makes it difficult to quickly identify days, or bookings - is if possible to add some color to this or look at the design to make this more visible rather than the all grey view as it is.

    3 votes

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    0 comments  ·  Mobile  ·  Admin →
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  7. It is quite clunky and manual to place desks on the floor plans once they are uploaded. Each Group needs to have the floorplan uploaded again, it does not take the one that has been uploaded for the floor originally. Can improvements be made to Floorplan admin side so this doesn't need to be done twice?

    Admins would also like the ability to move multiple desks at once instead of plotting one desk at a time.

    9 votes

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  8. Admins would like to view all plotted desks for all the Groups on the floorplan at the same time. Currently there's no ability to view all the desks at once on the floor plan. Admins have to go into each Group individually to be able to see the plotted desks.

    12 votes

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  9. A major blocker for a large portion of our company from using this is the inability to make recurring desk bookings. I know that a desk can be made "flexi", and released for others, but we have a situation where a group of, say, 50, is given 15 desks, and each person comes in 1 or 2 days a week.

    eg:
    John has desk 1001 on Mon/Tues
    Sam has desk 1001 on Wed
    David has desk 1001 on Thurs/Fri

    Can a modification be made where these bookings can be set up to keep recurring each week, either indefinitely or for…

    54 votes

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    Our Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.

  10. It doesn't make sense to have to book check into your desk if you start work after 11am resulting in losing said desk. You should be able to enter in your start time so you don't have to find a new one once you get to the building.

    4 votes

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  11. The fonts on the mobile app (iOS) is not set up to be fully scalable. So when a user sets a Text Size (e.g. larger text for ease of reading) some of the text no longer displays properly. The mobile app should cope with scaling and not force a user to set a text size specific for using the Condeco app.

    4 votes

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    0 comments  ·  Mobile  ·  Admin →
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  12. I would like to manage the deployment of the Condeco mobile apps by using UEM. Specifically, we use Blackberry UEM and we need the Condeco app to support key value pairs to help customize the app within our private store for employees.

    2 votes

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    0 comments  ·  Mobile  ·  Admin →
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  13. the RTO build has this feature where in, when we enable the Self Certification on the Location, we will not be able to book desk for other users. we would like to be able to book for a colleague as they still will need to self certify and check in.

    7 votes

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  14. Currently when a zone/floor/desk is closed - for any desk bookings for today - the 'cancellation' email is sent immediately, but for future bookings it is sent at midnight when the email job runs. This means that for any bookings for tomorrow, the user might already be on their way to, or even arrived at, the office before they see the email.

    Can a change be made so that for bookings for today AND tomorrow (and maybe even all future bookings) - the cancellation email is sent immediately?

    Thank you.

    4 votes

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  15. A desk map to show where the desk are located.

    3 votes

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  16. Allow closing Zones or Locations for multiple days. Today it is only possible to close them for just one day or some days in a row. This simple improvement would allow clients to block zones or locations during holidays, scheduled maintenance, sanitization, etc.

    15 votes

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  17. 10 votes

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  18. Email templates of confirmation, cancellation, etc. should include the day of the week. For instance, "TUESDAY, November 24, 2020" (see below)

    Building: <booking:location>
    Floor: <booking:floor>
    Room: <booking:room>
    Date: <booking:startdate> ***Tuesday, November 24, 2020
    From: <booking:starttime>
    To: <booking:endtime>

    4 votes

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  19. Can we link desk booking into Outlook calendar, send an ICS file as an attachment when booking is made.

    16 votes

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  20. Send user a reminder e-mail/text to check in on the day of booking, so that this action is not forgotten.

    2 votes

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