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Eptura Engage

Eptura Engage


Welcome to the Eptura Engage Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Engage can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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Eptura Engage

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1071 results found

  1. User should not be able to change their department under User Profile.

    10 votes

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  2. Some facility to view where someone is sitting, even if you cannot book a desk in that area. Currently you can't find a colleague's desk unless you can also book on that floor.

    12 votes

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  3. Wait list option and notification when the wait listed room is released/cancelled

    28 votes

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  4. Add notification similar to whatsapp and Facebook in all mobile based applications.

    2 votes

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    0 comments  ·  Mobile  ·  Admin →
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  5. When a user/admin enters duplicate service items for the same deliver time the system currently clubs them items together and adds the quantities together.
    It would be better for the system to alert the user/admin they are entering duplicate items for the same delivery time and to change one of the duplicates to a different delivery time or delete the item.

    7 votes

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  6. We like to respond to all requests with-in 30 minutes.
    It would be good if we could set an alert to advise admins there are requests which have been in queue for over 30 mins etc.

    10 votes

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  7. I'm sure this isn't a radical idea, but having the ability to cancel a meeting and then re-book a new one!!

    I've been told that by design this doesn't work for meeting series. It also only sometimes works for single instances.

    This is needed as there are many faults when looking for alternative rooms. It also doesn't provide many options and/or functionality when moving from existing rooms.

    Therefore, as an idea, please create an feature to be able to utilise the feature of cancelling bookings and then re-booking from scratch for all different meeting instances.

    10 votes

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  8. In the web application you will get detailed information (room picture, floor plan, equipment) when clicking on a room description within the advanced grid overview. Same behavior is expected in the "advanced grid" view of the Outlook Add-In.

    7 votes

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  9. Please get rid of the confusing time display - 04:00 pm helps no one - It would be better as a 24 hour clock, but if you can't do that, remove the leading 0 from the times.

    6 votes

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    1 comment  ·  Other  ·  Admin →
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  10. Currently there is no way to search by "Last name". May be in UK it is OK to search only by "First name", in DE and the rest of Europe this is not practicable.
    Same topic: Sort by Last name.
    Are the other customers looking for this basic value? Please vote!

    9 votes

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  11. Hi,
    In the old version all the pending requests used to be in bright orange and were easy to identify looking at the booking grid. Since the update, we can only identify them by a little question mark on the top left.
    Can this be changed back to how it was before?
    Many thanks, Sabrina

    5 votes

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    1 comment  ·  Room Booking  ·  Admin →
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  12. There is a new linked room symbol on the latest update. Can this be shown on the Vendor Dashboard also.

    7 votes

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  13. Make it possible to copy meetings from day to day using the Advanced Grid.

    6 votes

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  14. It would be good to be able to extend a booking when it is in progress or to be able to extend the time of a booking when it is due to finish. As we find meetings do over run and there is no way to extend them.
    Thank you.

    16 votes

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  15. Kiosk pre-selected desk shouldn't be booked until user selects "Confirm and Exit"

    If the user opts to book a different desk to the one that has been pre-selected then, without this change, the user receives 2 confirmation emails. As is stands, this causes unnecessary email traffic and confusion for the user. It is also not consistent behaviour for the kiosk.

    9 votes

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  16. The Room Booking option in the Outlook Plugin should allow searching based on Date.

    There are instances when a meeting must be held in a specific room.

    Currently, if the room is unavailable, the user must toggle back to Outlook, update date\time and search again. There must be a better approach to finding the next available date.

    8 votes

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  17. Would be nice if there´s a mobile app (iOS & Android) which is especially made for vendors workflow management, basically just the vendor dashboard as a mobile app.

    This would speed up the process of the booking workflow.

    9 votes

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    0 comments  ·  Mobile  ·  Admin →
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  18. Our Security guards would like to have the possibility for a future visitor announcement (someone visiting SES next week - for example) that his Badge is Printed (tickbox).

    Another possibility would be to change both buttons, Collected / Break with a "Badge printed".

    4 votes

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  19. how can I search for meeting rooms that seat a min of 6 people. So 6+ seats

    10 votes

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  20. On the new look booking grid the whole of the host name is no longer displayed on bookings.
    The meeting title font is too big and the words are rather squashed and hard to see all details clearly.

    9 votes

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