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Eptura Engage

Eptura Engage


Welcome to the Eptura Engage Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Engage can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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1028 results found

  1. As of now, admins can't see the title of a private meeting. Our receptions are admins (Any admin from Country admin up to Global admins) should be able to see the meeting title.

    19 votes

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  2. At the moment it is only possible for the organizer/host to start/end meetings on the screen with transponder card.

    The other possibility would be to allow everybody to start meetings without authentication.
    It would make sense to implement the possibility of authentication by transponder card for every user synced to the system (Example: Personal assistant has booked the room)

    15 votes

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    The development of this feature is currently underway and we expect to be able to release it during Q4 2020.

    The authentication of the card and the permissions of the holder will be pushed to the calendar service.

    Assuming the card holder has permission to Start/Stop the meeting, then the screen will allow it.

  3. The problem is that from screen perspective the Setup time counts as Meeting time.

    If the Setup time of a room is defined "15 minutes" and meetings in general are cancelled after 15 minutes without starting them on the screen, they will be cancelled at the moment when the meetings normally start.

    By now the only solution is to set the time after which the meetings are cancelled automatically to e.g. 25 minutes - if a meeting requires a setup time of 30 minutes it will be cancelled all the same.

    29 votes

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  4. At the moment we are having to give Vendors Location Administrator rights so they can update bookings.
    It would be good if there was a vendor level in the user permissions so that they are restricted to being only able to update facilities for which service group they belong (IE catering can only update catering items nothing else)

    We are also having to give Vendors location admin permissions for other locations as when a booking is connected they need this level of access so they can update their home location booking.
    The issue here is other locations do not want…

    14 votes

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  5. There should be an option to turn off time out when admin users are not interacting with the web portal.

    Currently when an admin user is away from the desk for over 30 mins, the user is forced to close the connection and relogin which can be time consuming if a user needs to find info quickly from the portal.

    44 votes

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  6. The app uses Chrome tabs to launch the Mobile desk booking app and our request is- is there a scope of developing an app which uses Microsoft Edge browser to launch Desk and Room Booking.

    If Chrome is not installed on users mobile it will not launch as of now.

    8 votes

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    4 comments  ·  Mobile  ·  Admin →
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  7. For each booking it would be useful (and very helpful) to get visibility of the booking history.

    Similar data to this is included in a booking trace via the SaaS team when requested, but this information could be easily formatted and presented via the application, so people understand what has happened to the booking during its lifecycle.

    Details such as:
    1. What was changed in a booking
2. Quantity (if applicable)
3. Changes to the service item times
4. When the booking was created
5. Who created the booking and when
6. Who modified the booking and what did they do

    32 votes

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    1 comment  ·  Room Booking  ·  Admin →
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  8. The key objective is to get better visibility of where everyone is working

    Right now, one must log into the application and either start the booking process, or use the find a colleague option to see where folks are sitting. There is no simple quick view / link we can provide users with to see where people are sitting.

    Furthermore, once the map is loaded, you need to mouse over each location to see who is actually sitting in a specified location. We find out users constantly walking around trying to locate where people are sitting because the process of…

    10 votes

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  9. Add an overview for delivery request where we can see in total what kind of equipment or supplies are available right now (i.e. the total available amount of items and the amount which is left).

    We are looking for an overview list which shows the storage contents, what/where the rented items are at the moment

    5 votes

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  10. While some users like the confirmation emails, others apparently do not and feel it's just cluttering their mailbox. Is it possible to add a user profile setting that would enable/disable the sending of emails to that user?

    8 votes

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  11. Excluding Saturdays and Sundays when catering items.

    All catering needs to be requested 24 hours in advance.The system thinks the weekend (Saturday & Sunday) are working days, so if you want to request catering for Monday, this can be done until Sunday morning instead of Friday morning. Is it possible to change it in the system

    10 votes

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  12. In app setup -> groups, the groups are listed in alphabetical order. When editing in app setup -> resources, this is not the case. Can the group list please be sorted there as well? Currently the order is their creation date.

    11 votes

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  13. When the vendor receives a new booking, he can only take charge of it (accept, on its way ...), but he can't refuse it (for exemple if the informations are wrong, if an article is temporary unavailable ...).
    Currently the administrators can refuse the booking of a room with an explanation sent by email. Can we do the same thing for catering ?

    7 votes

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  14. To have the ability to configure the Dashboard so that columns can be removed if they are not required.

    10 votes

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  15. On several occasions screens have not immediately responded to the pressing of the 'Check in' button and users have pressed it several times and accidentally pressed 'End' and immediately ended their meeting. Consider moving the 'End' button, delaying the toggle from 'Check in' to 'End' or - and probably the best option - add an 'Are you sure?' confirmation when pressing the 'End' button.

    5 votes

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  16. If room capacity is known (i.e. Exchange supports this attribute of a room mailbox) then add a feature to optionally show room capacity on screens. A small icon with capacity overlaid would suffice and not take up too much space on the screen.

    17 votes

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  17. A delete button would be useful to have on the booking forms, as you have to right click on the grid in order to cancel a booking.

    26 votes

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    Under Review  ·  1 comment  ·  Room Booking  ·  Admin →
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  18. When booking a recurring meeting with equipment - if one of the recurrences cannot be accommodated because the room is already booked - the list of alternative rooms includes those where the equipment it not allowed. if the user selects that room (maybe not realising) the booking is still saved, the equipment is not added but the user is not given any warning that the equipment hasn't been booked for that recurrence.

    For example, you can book a projector for Room 1 but not Room 2
    User makes a recurring booking for Room 1 with a projector.
    Condeco find the…

    9 votes

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  19. In essence what it says in the title. It would help some with visual impairments if we could change the size of the font in screen profiles.

    14 votes

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  20. Ability to disable single Days for the calculation of Cut-Off Times. I.e. if the Vendor doesn't work on Weekends, the Cut-Off Times are only calculated for the Day's Mon thru Fri.

    6 votes

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