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Eptura Engage

Eptura Engage


Welcome to the Eptura Engage Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Engage can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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1041 results found

  1. 8 votes

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  2. Rather than abbreviations (in the search results) and words in the search, room attributes (projector, VC, TV, Whiteboard etc.) should be shown as an icon

    12 votes

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    New Idea  ·  1 comment  ·  Room Booking  ·  Admin →
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  3. In both the web and Outlook, (mobile) it would be helpful for the room image to be viewable in the search results, rather than having to click on a seperate icon to loan.

    5 votes

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    New Idea  ·  0 comments  ·  Room Booking  ·  Admin →
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  4. One of our sites is interested in providing a self-service option for visitors, via some form of computer/kiosk, so on arrival the visitor can enter their name, and host's name, have their photo taken and print a pass.

    Is this possible?

    10 votes

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  5. It would be good to have the ability to set a delete limit next to each service item.

    9 votes

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  6. Recommendation feature for both 'Quick room search' and 'Find a Room'

    How it works:
    If there's no room available based on inputted search parameter(s), show the next best alternative date/time slots

    Reason:
    Meeting rooms, especially training rooms, in our organization is a scarce commodity.
    While it's possible to rely on e.g. advanced grid, it's much more efficient and convenient if the system can directly list alternatives upfront

    36 votes

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  7. Indicate the meeting title and date/time in the confirmation pop up when deleting a booking in the grid.

    It happens that admin right click on the wrong appointment in the advanced grid and delete the wrong booking.

    7 votes

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  8. Booking made by an admin or with services attached should not be auto bumped.

    5 votes

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  9. Users misbehaving and starting their meetings remotely from the web, outlook add-in or mobile.

    Admins should have the option to disable this feature and force users to physically be at the screen to check in.

    (Mobile check in only via proximity - bluetooth beacon)

    12 votes

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    1 comment  ·  Room Booking  ·  Admin →
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  10. Using the outlook plugin we should have the opportunity to copy a meeting which was held in the past and use it for a future appointment.

    Currently this is not possible

    9 votes

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  11. Typically when a user taps their card in/out the colour changes.

    We would like a message or icon (such as a sand timer) on the screen after a user touches their card on the desk to make it obvious to the user that it is in a loading stage

    This would help those with colour blindness.

    4 votes

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  12. It would be really good to have a pop up at say 5 mins after your room booking has started to remind bookers to activate their room. Most of the time its PAs that book multiple rooms in any given day and this helpful reminder would be very useful :)

    6 votes

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  13. Report for deleted rooms. I could not find a report on rooms that we deleted. I felt that it should be a standard report to list rooms that were deleted with detail such as
    1. Date Deleted
    2. Room Name
    3. Occupancy
    4. Location
    5. Facilities/Equipment in the room
    6. Booking from date of deletion.

    This is for record purposes.

    5 votes

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    0 comments  ·  Reporting  ·  Admin →
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  14. Currently for managed bookings, when using the 'All' filter, a request that was approved and then updated shows the word 'New' in grey but we want it to be a different ‘new’ than the ‘new’ items that haven't been updated as these are more urgent and will stop users losing the room.

    As it is updated and was previously approved it needs to be actioned before it is missed.

    This view and filtering is of particular importance for managed and blind managed room requests. For companies with many requests in the queue with a busy estate of managed rooms this…

    8 votes

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  15. As of now, admins can't see the title of a private meeting. Our receptions are admins (Any admin from Country admin up to Global admins) should be able to see the meeting title.

    17 votes

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  16. At the moment it is only possible for the organizer/host to start/end meetings on the screen with transponder card.

    The other possibility would be to allow everybody to start meetings without authentication.
    It would make sense to implement the possibility of authentication by transponder card for every user synced to the system (Example: Personal assistant has booked the room)

    10 votes

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    The development of this feature is currently underway and we expect to be able to release it during Q4 2020.

    The authentication of the card and the permissions of the holder will be pushed to the calendar service.

    Assuming the card holder has permission to Start/Stop the meeting, then the screen will allow it.

  17. The problem is that from screen perspective the Setup time counts as Meeting time.

    If the Setup time of a room is defined "15 minutes" and meetings in general are cancelled after 15 minutes without starting them on the screen, they will be cancelled at the moment when the meetings normally start.

    By now the only solution is to set the time after which the meetings are cancelled automatically to e.g. 25 minutes - if a meeting requires a setup time of 30 minutes it will be cancelled all the same.

    25 votes

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  18. At the moment we are having to give Vendors Location Administrator rights so they can update bookings.
    It would be good if there was a vendor level in the user permissions so that they are restricted to being only able to update facilities for which service group they belong (IE catering can only update catering items nothing else)

    We are also having to give Vendors location admin permissions for other locations as when a booking is connected they need this level of access so they can update their home location booking.
    The issue here is other locations do not want…

    13 votes

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  19. There should be an option to turn off time out when admin users are not interacting with the web portal.

    Currently when an admin user is away from the desk for over 30 mins, the user is forced to close the connection and relogin which can be time consuming if a user needs to find info quickly from the portal.

    40 votes

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  20. The app uses Chrome tabs to launch the Mobile desk booking app and our request is- is there a scope of developing an app which uses Microsoft Edge browser to launch Desk and Room Booking.

    If Chrome is not installed on users mobile it will not launch as of now.

    8 votes

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    4 comments  ·  Mobile  ·  Admin →
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