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Eptura Engage

Eptura Engage


Welcome to the Eptura Engage Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Engage can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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Eptura Engage

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1028 results found

  1. Showing the users name and default group

    8 votes

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    1 comment  ·  Reporting  ·  Admin →
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  2. Currently, the "Find bookings" functionality is only available for Admin profile, but this functionality can also help "normal users" to find a booking directly by the host name or id.

    14 votes

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  3. Users should have the option to hide the bookings they have booked on behalf of others, and only view the Desks booked for them, and Rooms where they are the Host or Requestor, Currently, the Home/Today screens for users who frequently book on behalf of others (Assistants / Receptionists) are crowded and difficult to separate personal bookings and bookings for others.

    7 votes

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    Under Review  ·  1 comment  ·  Room Booking  ·  Admin →
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  4. When a vendor receives a booking modification email, they do not know what changes were made to the booking - if the change could be highlighted in the email it would make it possible for them to figure out what changed. This is an extremely important feature for our catering team.

    27 votes

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  5. I would like to have check boxes for Catering Items and IT Equipment so a user does not need to add one item at a time. Example would be Water, Soda, Coffee a check box next to each item and that gets added to the room booking instead of having to add Water, then add coffee. etc. Do this for all catering items same for IT Equipment. if a user books a room they want to be able check off a laptop, projector, screen, Video Conference instead of having to add them one at a time.

    9 votes

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  6. It would be good for End Users to see the floor number or group name in the Your Bookings list for Blind Managed Groups. We have many floors in the building and several of the Groups are Blind Managed.

    5 votes

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  7. We would like to be able to specify parameters/fields which are required for our general staff to populate when they are booking the room. Then our Meeting Planning staff will be fully informed as to how to service the event(s).

    Desired fields:

    Waitstaff Needed: yes/no (required)

    Food Service Needed: yes/no (required)

    AV Support Needed: yes/no (required)

    MPE Planner Needed: yes/no (required)

    8 votes

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  8. We would like to have the ability to run a Banquet Event Order report (BEO).

    BEO is an industry standard report used in hotels, conference centers, and banquets facilities.

    The report should be specific to ONE event or booking ID and contains ALL details associated with that event.

    It should include meeting name, date time location, contact info (host, requester, assigned responsible staff) and all resources or services requested, including item notes, separated by category, formatted to one document (can be multiple pages).

    We should be able to choose which categories to include in the printout. This should be accessible…

    26 votes

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    Under Review  ·  1 comment  ·  Reporting  ·  Admin →
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  9. We use the HR Feed to set permissions in Condeco via Active Directory but would still like to be able to manually set permissions for users beyond that.

    Currently, when a user has a manual permission set in Condeco, if a change occurs in Active Directory permissions are re-synced at the next run of HR Feed. This removes the manual permission set in Condeco.

    We would like the HR Feed to ignore permissions for users that have manual been set as "manual"

    11 votes

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  10. It would be nice to see the Desk Attributes in the Mobile app as well similar to what shows up in the Kiosk List view.

    17 votes

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    2 comments  ·  Mobile  ·  Admin →
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  11. All the Internal attendees should received email upon the arrival of external visitor.

    And, the current issue is that when receptions are moving rooms reservation, only the host and meeting requestor are receiving meeting updates.

    When a room is moved by the reception, all attendees should receive an Outlook appointment update in their calendar so they have the details about the new room reservations when opening their Outlook invitation.

    5 votes

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  12. Currently troubleshooting connect screens is not as easy as it could be.

    It would be great if we could sync connect V2 screens to the laptops to see screen logs files to identify and diagnose screen performance issues.

    9 votes

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  13. Linked rooms should have their own room attributes associated to the linked rooms, i.e. VCU. Would like the ability to attach photograph to the linked rooms as well.

    5 votes

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  14. Not able to view the booking when you look at the room bookings under 'Your Bookings' in web portal, the only option to edit or delete. Is it possible to add a view button?

    5 votes

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    1 comment  ·  Room Booking  ·  Admin →
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  15. Back button to be added to the booking form on outlook add-in

    9 votes

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  16. We have requirement to integrate Resource booking room booing facility with one of our Chat bot. Basically, we are looking for if we can take user data from chat bot and feed it to RB using API/web service to make booking on behalf of end users

    5 votes

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  17. Our IT and Catering staff are both users and vendors. They currently need to have multiple logins to perform all of their activities. Allow assigning a regular user to a vendor, then merge the vendor portal as a new section of the web app instead of its own separate one. That way a user can pick if they're booking a room or managing services.

    26 votes

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  18. Multiple clients have requested for the introduction of a smart search//lookup for the cost code field.

    One of our law firm clients has over 10k costs codes with 15 unique characters in length. Due to the length of the cost codes, there is a high possibility of user error, therefore a smart search would help reduce user error.

    The client would like there to be a smart/contextual similar to smart search on the Host/Requestor fields.

    This is a key requirement for the client and I believe it would benefit many other clients who heavily use Cost Codes.

    21 votes

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  19. The Number of guests per booking is limited to seat capacity – However we are able to add extra chairs to a booking therefore capacity increases – We are now unable to increase endless number of visitors as this will only reflect the number of guests in the booking – Global admin are allowed to manually input any number of visitors to a booking – Due to the way in which we operate we need ALL local admin and global admin to be able to manually enter visitor numbers .

    7 votes

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  20. An important safeguarding separate menu is required to prevent any accidental deletion of any locations or any rooms.

    6 votes

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