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Eptura Engage

Eptura Engage


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Eptura Engage

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1070 results found

  1. Use case : a user makes a room booking for a date without catering.

    A few days before the meeting, he decides to add catering (eg meal trays). Unfortunately, if these services have setup and clean-down times, the system tries to set them up, but if in the meantime the slots before and after are busy (which is often the case), the system displays an incomprehensible error message saying that the room is not available.

    To solve this problem ideally the setup and cleandown times should be applied within the booking schedule, and not outside. Because it is more logical…

    8 votes

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  2. Provider better information within the booking summary.

    Under each update within the summary, provide information as to what has been amended during this update.

    The booking summary form should show if an action was done through the web portal or the Outlook add-in. This would help us troubleshoot issues related to the Outlook add in

    Overall it makes it much clearer for an admin to understand what has been added when, and whether we were aware of certain requirements before the most recent booking update.

    60 votes

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    Our Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.

  3. We are having this issue only when changes have been made to a booking with food/service items attached to it that are within the food/service item notice period. The validation of food/service item is triggering even though no changes have been made to food/service items

    Our users are also seeing an irrelevant error message (an error message about food/service item) when they change they are making is to the meeting title or attendees

    21 votes

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  4. Provide the admin the ability to run a report on demand. This report would show the users booking on behalf of someone else. Include the booking creator user name, booked for user name, booking date and time, and location of user being booked for.

    8 votes

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    0 comments  ·  Reporting  ·  Admin →
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  5. This will help with troubleshooting as sometimes problem-solving can take a day or two

    When you are set up as a Global Admin and trying to work on a users Account it would be good to not need the keep the user hanging around to try different things.

    The ability to impersonate a User account and work on the issue in the background to try different steps to resolve the issue.

    86 votes

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    Our Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.

  6. Can a change be implemented for your visitors for today to show on the Today page, in the same way that your bookings do? This would save you from having to go into "Visitors" to check you've added the correct visitors for a meeting that may have been booked weeks before.

    9 votes

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  7. Currently, the Wayfinder works only with the English language and English date.
    The possibility to convert to German, would be helpful.

    The goal should be that the Wayfinder displays the day and the month in German

    Days:
    Montag, Dienstag, Mittwoch, Donnerstag, Freitag, Samstag, Sonntag,

    Months:
    Januar, Februar, März, April, Mai, Juni, Juli, August, September, Oktober, November, Dezember

    9 votes

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    3 comments  ·  Other  ·  Admin →
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  8. 11 votes

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    0 comments  ·  Reporting  ·  Admin →
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  9. There is only an option to import cost codes, I want to delete all of them and start fresh, I have 17000 cost codes at present and to delete all of them one by one would be extremely time consuming, the option to delete and upload would be great,

    5 votes

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  10. The idea would be to have a Global Vendor who can see in the dashboard all requests of all vendors of every category.

    10 votes

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  11. Would it be possible to have an auto sort it is extremely time consuming when adding rooms to groups and you have 120 meeting rooms and you are trying to add a room on the second floor it take ages to drag it to the relevant order, where as an auto sort will just sort the rooms in order.

    12 votes

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  12. There should be the option to customize the dashboard slightly.
    We have multiple fields we do not need, for example 'cost centre' 'payment status'. There should be the option to hide or delete these.

    5 votes

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    1 comment  ·  Room Booking  ·  Admin →
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  13. We get a lot of email requests from users about changes to managed meetings. We would like the ability to add attachments to keep a trail of change requests

    It would be great if we could build in an attachments field into Condeco, we currently have this in our current system and makes life so much easier.

    We save all correspondence from the client into the booking, this saves on looking for e-mails in outlook, or when a client is shouting at us there and then it is not what they booked it is in the booking already and we…

    12 votes

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  14. It would be great if we could add a notes tab into Condeco.

    We currently have a Notes tab in our current system, that allows us to record alot of information regarding the booking, that we do not want the requestor to see, i.e invoicing details, when the booking was made, by which method, changes or anything that happend to to the meeting on the day.

    We find this tab extremely useful to store adhoc information.

    7 votes

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  15. Condeco release notes:
    "We've added a new option to the meeting reminder on the booking form. You'll now be able to select 'just before meeting start' to get a reminder about 5 minutes before your meeting starts."

    This is a good idea however it would make more sense if the wording was "5 minutes before meeting start".
    Our End Users like everything very clear and concise.

    5 votes

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  16. Would be great if there could be a delete limit on Catering items.

    Users currently can currently delete items at any time even if there is a delete limit on rooms, which can be frustrating if you have a Catering Cancellation policy.

    7 votes

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  17. I'd like the ability to change the display in Outlook as they are not currently configurable in Condeco.

    This will provide a better user experience so locations are visible when they look on mobiles or details views in outlook.

    For example,
    <<(1st line of address), (location, ie. Sydney) - Floor - MR xx.xx>> should ideally be displayed as
    <<(shortened location, i.e SYD) - MR xx.xx - (1st line of address)>.

    Can it be changed so we have the ability to change this display text.

    This will give the desired end user experience but it is not possible to change the…

    15 votes

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  18. Our catering vendor team put together a large function sheet in a word doc for large events.
    This doc lists menus, service times, facilities required etc.
    An administrator them has to manually update the booking with the information on Condeco.
    What would ve good is the ability to upload the document to Condeco and the requirements to auto populate the booking. This would save a lot of administration time.

    8 votes

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  19. To circumvent the session timeout which is really too short (max 1 hour), our users would like to stay on last page viewed after reconnection into the web application.

    6 votes

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  20. Room Booking confirmation/notification to be sent as HTML or Rich Text format to make it look more professional.

    We want to add company logo and formatted text to emphasize important information.

    We want to include important web links such as office location.

    We also want to include some infographics in the email if possible.

    66 votes

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    Our Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.

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