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Eptura Engage

Eptura Engage


Welcome to the Eptura Engage Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Engage can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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1028 results found

  1. Create a waiting list so that users can be notified when desks have been released and\or book the desk for the next user in line.

    10 votes

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    1 comment  ·  Desk Booking  ·  Admin →
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  2. When a managed booking has been confirmed it's appearing on the ABG but when a user is amending the booking, it is disappearing from the ABG.
    If the time of the meeting changed, it's normal that it's not appearing in the ABG, but if the user just add or removed services, it should stay on the ABG.

    19 votes

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  3. Being able to book a meeting room to conduct a meeting and have the ability to link to this main booking some other bookings.
    The idea is to have a master booking and child bookings but not necessarely at the same hour.

    5 votes

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    1 comment  ·  Room Booking  ·  Admin →
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  4. It would be good to have a connection between the Welcome Screen at the FrontDesk and Condeco to show the guests who is coming this day.
    Also information about the (place, time, date,..) can be shown there.

    6 votes

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  5. If the screen is not online (network issue for example), our users are not able to check in (auto bump), so the meeting should not be automatically ended. The resource's profile should be updated to no profile temporarily.

    29 votes

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  6. We want to use AD Group to manage user permissions in Condeco (Global Administrator, Country Administrator,
    Location Administrator, Group Administrator).

    First you need to make these permissions manageable by group, not by user. Following this, you should allow the matching of this group with AD group. The consequence would be to sync AD Group with HR Feed

    31 votes

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  7. HR Feed only sync with level 1 OU from our Active Directory. We need HR Feed to be able to target a dedicated OU for a more accurate synchronisation process.

    14 votes

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  8. It would be good to allow the vendor manager to reset or go back a step to change the status of items on the dashboard
    Sometimes the vendor has made an error and changed the status of the wrong room ie delivered and then can't change back to in-progress etc.

    7 votes

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  9. When a user bookings multiple rooms only the primary room is showing (if it is part of a linked room booking) on the vendor dashboard and the web portal. All meeting rooms booked should be displayed.

    6 votes

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  10. My users have asked for the ability to search the your bookings page by the meeting title instead of paging through to the meeting date.

    10 votes

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  11. If you have a lot of service items it is very time-consuming to remove or add rooms.

    You’ll need click through all the single items to add or remove it from the availability list.

    Is there a way existing services such as the location of the room can be displayed on the room admin page (similar to the attributes on the righthand side).

    Depending on the location selected this list would vary.

    This would make it easier to add or remove (tick/untick) services to a particular room without having to go to all the single service items

    To add new…

    7 votes

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  12. Some of the date picker example inconsistency.

    On Find Bookings, when changing the From Date to a different date, the To date does to not update to be the same as the From Date.

    However on the Find a Visitor under visitor management, when you change the From Date to a particular value, the To date updates to be the same.

    Get the control consistency the same across the application. The same goes with the date picker style (some date pickers have the day of the week starting on a Sunday, while others have it starting on a Monday). It…

    6 votes

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  13. When in resource editor (specifically meeting rooms, but I would assume others as well), when you select a location then edit a resource, it remembers the selected location. If you select a location and a floor, it forgets the floor every time you edit a resource. Please have it remember the floor selection as well.

    12 votes

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  14. Incorporate survey after the meeting is over Staff should be able to provide the feedback about the room on the functionality of Projector, Plasma TV, Round Table, conference equipment, etc

    This will help IT to improve the user experience in these meeting rooms

    Example:
    1. Feedback Email / form to be sent our once the meeting is over.
    2, Feedback form hosted on Condeco screens at the end of the meeting.
    3. Web app sending the feedback form once the meeting is over.

    The idea is to gather information about the Meeting room usage and the overall experience of meeting…

    33 votes

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  15. We want to capture or record external visitors' information for Security.

    We would like to make it mandatory for our users to enter guests names when Visitors are booked

    10 votes

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  16. Add visitor company as selection field to room booking report. Currently there is only a list of internal and external visitors without any additional information. The visitor report does not display enough Information to identify the related meeting (room, title, host) and is therefore not usable for our reception team.

    8 votes

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    1 comment  ·  Reporting  ·  Admin →
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  17. When our admin teams perform frequent actions such as moving a room from one group to another or copying a booking from one place to another there is currently no functionality to stop emails going out to the host (i.e. the holder of the original booking).

    My team is swap rooms around frequently and sometimes place it back in the original room

    I would like to have the ability at all times to decide what mail goes out and when. Like a button to send confirmation and one for send update or something..

    A. The system automatically sends emails depending…

    17 votes

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  18. The Time Out value needs to be removed from the Vendor Dashboard as monitoring this from a Video Wall, seeing a pop up every 5 mins asking to log back defeats the object of this purpose!

    5 votes

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  19. When editing desks on page 5 (for example), it would be a lot easier if the system would then take me back to page 5 once I've edited a desk. At the moment, every time I edit a desk I get taken back to the first page when I come out of the desk I've just edited. We have 14 pages of desks so it's getting a little bit confusing and is taking longer than it should

    16 votes

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  20. Essentially a full audit log for users and admins to get transparency on what happened to the booking.
    We would like a way to ensure all admin actions can be tracked which is a security risk as any malicious action is untraceable. It also allows us to know who to inform when accident changes happen

    75 votes

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