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Eptura Engage

Eptura Engage


Welcome to the Eptura Engage Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Engage can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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Eptura Engage

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1041 results found

  1. Would it be possible to have an auto sort it is extremely time consuming when adding rooms to groups and you have 120 meeting rooms and you are trying to add a room on the second floor it take ages to drag it to the relevant order, where as an auto sort will just sort the rooms in order.

    12 votes

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  2. There should be the option to customize the dashboard slightly.
    We have multiple fields we do not need, for example 'cost centre' 'payment status'. There should be the option to hide or delete these.

    5 votes

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    1 comment  ·  Room Booking  ·  Admin →
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  3. We get a lot of email requests from users about changes to managed meetings. We would like the ability to add attachments to keep a trail of change requests

    It would be great if we could build in an attachments field into Condeco, we currently have this in our current system and makes life so much easier.

    We save all correspondence from the client into the booking, this saves on looking for e-mails in outlook, or when a client is shouting at us there and then it is not what they booked it is in the booking already and we…

    12 votes

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  4. It would be great if we could add a notes tab into Condeco.

    We currently have a Notes tab in our current system, that allows us to record alot of information regarding the booking, that we do not want the requestor to see, i.e invoicing details, when the booking was made, by which method, changes or anything that happend to to the meeting on the day.

    We find this tab extremely useful to store adhoc information.

    7 votes

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  5. Condeco release notes:
    "We've added a new option to the meeting reminder on the booking form. You'll now be able to select 'just before meeting start' to get a reminder about 5 minutes before your meeting starts."

    This is a good idea however it would make more sense if the wording was "5 minutes before meeting start".
    Our End Users like everything very clear and concise.

    5 votes

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  6. Would be great if there could be a delete limit on Catering items.

    Users currently can currently delete items at any time even if there is a delete limit on rooms, which can be frustrating if you have a Catering Cancellation policy.

    7 votes

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  7. I'd like the ability to change the display in Outlook as they are not currently configurable in Condeco.

    This will provide a better user experience so locations are visible when they look on mobiles or details views in outlook.

    For example,
    <<(1st line of address), (location, ie. Sydney) - Floor - MR xx.xx>> should ideally be displayed as
    <<(shortened location, i.e SYD) - MR xx.xx - (1st line of address)>.

    Can it be changed so we have the ability to change this display text.

    This will give the desired end user experience but it is not possible to change the…

    15 votes

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  8. Our catering vendor team put together a large function sheet in a word doc for large events.
    This doc lists menus, service times, facilities required etc.
    An administrator them has to manually update the booking with the information on Condeco.
    What would ve good is the ability to upload the document to Condeco and the requirements to auto populate the booking. This would save a lot of administration time.

    8 votes

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  9. To circumvent the session timeout which is really too short (max 1 hour), our users would like to stay on last page viewed after reconnection into the web application.

    6 votes

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  10. Room Booking confirmation/notification to be sent as HTML or Rich Text format to make it look more professional.

    We want to add company logo and formatted text to emphasize important information.

    We want to include important web links such as office location.

    We also want to include some infographics in the email if possible.

    65 votes

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  11. Currently you can only set dates for when an item is available, it would be great if you can set a time for certain items as we would rather not have breakfast offered for the whole day.

    Example:
    Our catering hours are only from 09:00-17:00 however rooms can be booked outside of this time. There is currently no way of locking this down and therefore currently users can order catering outside of this time which can lead to issues.

    Additionally, particular items such as breakfast should only be available for certain hours.

    16 votes

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  12. Limit the rooms available based on the number of attendees and if we can work with a % variation either way.
    Ideally if I book a meeting for 10 people it should only show me rooms for 5 - 15 people and no other rooms.
    We are seeing that people are booking 25 seater room for only 5 people of which is impacting other areas requiring the big rooms.

    4 votes

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    1 comment  ·  Room Booking  ·  Admin →
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  13. Our users have asked if linked bookings could show as 'one' booking on summary page rather than individual bookings.

    This is especially useful for room bookings with varying services, catering and times. Being able see it under a single reference makes it easier for the team to manage.

    23 votes

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  14. Create a waiting list so that users can be notified when desks have been released and\or book the desk for the next user in line.

    9 votes

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    1 comment  ·  Desk Booking  ·  Admin →
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  15. When a managed booking has been confirmed it's appearing on the ABG but when a user is amending the booking, it is disappearing from the ABG.
    If the time of the meeting changed, it's normal that it's not appearing in the ABG, but if the user just add or removed services, it should stay on the ABG.

    18 votes

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  16. Being able to book a meeting room to conduct a meeting and have the ability to link to this main booking some other bookings.
    The idea is to have a master booking and child bookings but not necessarely at the same hour.

    5 votes

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    1 comment  ·  Room Booking  ·  Admin →
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  17. It would be good to have a connection between the Welcome Screen at the FrontDesk and Condeco to show the guests who is coming this day.
    Also information about the (place, time, date,..) can be shown there.

    6 votes

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  18. If the screen is not online (network issue for example), our users are not able to check in (auto bump), so the meeting should not be automatically ended. The resource's profile should be updated to no profile temporarily.

    26 votes

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  19. We want to use AD Group to manage user permissions in Condeco (Global Administrator, Country Administrator,
    Location Administrator, Group Administrator).

    First you need to make these permissions manageable by group, not by user. Following this, you should allow the matching of this group with AD group. The consequence would be to sync AD Group with HR Feed

    25 votes

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  20. HR Feed only sync with level 1 OU from our Active Directory. We need HR Feed to be able to target a dedicated OU for a more accurate synchronisation process.

    11 votes

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