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Serraview

Serraview by Eptura

Welcome to the Serraview Ideas forum. We love hearing your feedback. If you have suggestions for ways Serraview can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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289 results found

  1. We'd like to have more control/flexibility on what we can do with floorplan reports. (visible fields, occupants, vacancies, etc)

    5 votes

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  2. I'd like to run a floorplan report that can highlight employee tags and filter on them

    9 votes

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  3. As a System Administrator
    I would like the ability to turn on/off automated Service Request emails
    So that employees won't get confused if end users do not have Serraview access.

    12 votes

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  4. Please provide a pop up notification that Serraview 3.0 is not compatible with Internet Explorer when user try to access via IE. Despite our instructions to use Chrome or Edge, users are still connecting via IE. We are getting some complaints about the software and I fear there are even more users who get the same bad results but have just decided not to Serraview. This is needed asap. Could a banner on the home screen be added temporarily until this is available?

    9 votes

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    1 comment  ·  Usability  ·  Admin →
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  5. The Paint Occupant tool is currently only available in VBS and not the Scenario Plan where it should belong since it has the ability to create drastic teaming changes. With it only being in VBS and not having an 'Undo' button anymore, it puts the integrity of the teaming at risk.

    It would be highly beneficial to have this feature in Scenario Plan so all major teaming changes can be addressed here instead of on the live data in VBS.

    14 votes

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  6. Wondering if we can get BOS to generate move Placards for our Move Vendors? We currently manually do a Mail Merge to make signage placards or labels (see attached PDF for example) but if Serraview can automatically generate one based on the BOS information, this would save us a lot of time.

    27 votes

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    2 comments  ·  BOS  ·  Admin →
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  7. As a Relocation Manager, as I'm planning a major move in BOS, I'd like the system to automatically mark all destination workpoints as "on hold for future move" (retention status) in BAU so that I can get a sense of what spaces really are available.

    19 votes

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    1 comment  ·  BOS  ·  Admin →
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  8. As a Space Planner, I want employees submitting tickets for new starters or individual moves to be able to select the vacant seat that they'd like their person to move into and have the system automatically hold that seat for the new starter/employee who's moving so that I don't have a ton of manual work to do to service the request.

    6 votes

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  9. This should be a Secured Action to access UserVoice/Request a Feature or Community or Support through the Help Menu.

    In addition, perhaps the Support link could be customizable to lead the User to the appropriate place.

    14 votes

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  10. After publishing my scenario, I want to cross check it with live VBS or have another team member see the published moves.

    However, when I publish my scenario, all the buttons are greyed out.

    Please enable published scenarios to be in a 'View Only' mode once published.

    12 votes

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  11. Adding a column for the owners employee ID would help workplace teams verify occupants of lockers.

    6 votes

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  12. The arrows to navigate in service requests to "previous" and "next" would make searching easier considering the location is not visible on the grid and the service requests needs to be open in order to see what location were submitted for and assign responsible person.

    15 votes

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  13. Ability to hide project region buildings from Service Request move information selection.

    These are sensitive or irrelevant selections for end users.

    7 votes

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  14. If multiple pages of assets are listed, you can click on page numbers.
    If you want to select particular page number outside the range that is displayed for you at that moment, you have to click until you reach that page.
    Free text field with the option to insert required page number would be very helpful.

    8 votes

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  15. As a system admin, I'd like to configure the app to cancel future bookings if the user doesn't check in X times in a row.

    User should receive a message to advise them of the cancellation
    Amount of days without a check in should be configurable

    8 votes

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  16. Assign colors to layers imported through FPI by adjusting the DWG import schema.

    3 votes

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  17. Currently i'm creating Covid seat buffers for many floors and when reviewing a hard copy floor plan to mirror from paper to the VBS. I keep losing my place on where I last made edits to a seat or an office. It would be helpful to have an indication dot or marker showing the last place an edit was made.

    5 votes

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  18. Certain locations have different requirements. I want to create custom email templates based on the move locations submitted. This will ensure the appropriate details are shared for the relevant location.

    15 votes

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  19. A better warning pop up message to show that in case you are publishing unintended changes it will show for

    example: "Warning you will be publishing there will be 100 unallocated workpoints, can you confirm this is correct?" This is to prevent user mistakes in case they did not intend to do this.

    5 votes

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    1 comment  ·  BOS  ·  Admin →
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  20. As a VBS user, if I have many, many teams on a single floor and they're all in neighbourhoods, trying to open the team form can be difficult. Currently there are three ways to access it:
    1. Group By 'Team Level', then double-click a team stack in the stack bar. This is tough when the team stacks are small.
    2. Double-click the team blocking on the floor. This is not possible if the teams are flexi and assigned to neighbourhoods.
    3. Double-click the team in the Legend panel on the bottom-right hand side of the page. This is time-intensive and…

    12 votes

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