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Serraview

Serraview by Eptura

Welcome to Serraview’s feedback site. We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Serraview

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432 results found

  1. Add a description to all Serraview out-of-the-box reports and ensure 'Output' is accurate; PDF or Excel

    2 votes

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  2. Request to create a report (Excel) to show Retention Notes from the Workplace or VBS modules. There is an existing report (Workpoints) that shows Comments added in VBS, but we are requesting to add the Retention Notes also.

    5 votes

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  3. Looking to include employee name in downloaded DWG in 'Building & Floors' together with with SW-SPACE, SV-TXT-SPACENAME, SV-TXT-TYPE and SV-ZONE layers.

    1 vote

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  4. It would be excellent to have a system notification or summary pop-up that notifies users that a person has been added to the People Directory so that the local admins can review and action. We have holding floors created for our sites that does aid towards identifying new additions but for those admins covering regional sites, they may not automatically check this without being prompted.

    3 votes

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  5. It doesn't make sense that unclicking a parent check block doesn't deselect all the children boxes below. Very unintuitive and not how similar interfaces on other software applications operate.

    3 votes

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    0 comments  ·  Spaces  ·  Admin →
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  6. When sending out the quick email inside the locker module, options to:
    - Include a floorplan indicating where the it is located?
    - Include locker number in email report
    - Add owning team

    7 votes

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  7. The icons up the top have no description when you hover over them. You wouldn’t automatically associate the icon with the actions inside.

    4 votes

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    0 comments  ·  Usability  ·  Admin →
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  8. When tagging in VBS, you are unable to see the tags on the floorplan (you can see this on the stack). To view the floorplan with the tag, you have to access this through the spaces application. Can we put it on the VBS?

    5 votes

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  9. In VBS, you can currently select only '1' Org unit and it will highlight the spaces assigned to that Org. It will be a very intuitive and quick method to allow users to Toggle On/Off one or many Org Units in VBS. The approach is similar to what's available in Space module for Space Types, the suggestion is to have the same for VBS for Org units.

    3 votes

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  10. Request using International Standard Time Zone abbreviations (EST, MST, PST, etc)., for any Reports that include Start Time Zone and End Time Zone, instead of using a city that resides within the time zone, but isn't necessarily a valid location for the organization. For example, using EST (for Eastern Standard Time) instead of America/Toronto (per attached).

    4 votes

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  11. In Serraview 3.0 there isn't an option to disable the User password from expiring.

    Navigate to
    Admin Settings > General Configuration > User Sign In

    We would like the option to disable Serraview user password expiry.

    3 votes

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    1 comment  ·  Platform  ·  Admin →
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  12. Be able to sort by spaces in the Bulk Update.

    2 votes

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  13. Would like to have reporting capabilities for cancelled reservations. We inquired and learned from SV that there are archived records for any reservations that were checked-in and then cancelled. The archived records are not currently added to Report Builder and there fore cannot be reported upon. We are requesting that these archived records be added to Report Builder to enable reporting capabilities. Would also like to suggest on existing reports that show a blank field under the Check-in column on the Desk Booking report, that instead of a blank field it defaults to show "Desk not Checked-in", This would help…

    11 votes

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  14. 2 votes

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  15. Have shortcut link to key dashboards available on the serraview home page, and the ability to assign different reports to different user roles (so execs can easily find key reports for example)

    4 votes

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  16. Integration with Bindimaps accessibility/voice navigation/wayfinding

    2 votes

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    0 comments  ·  Usability  ·  Admin →
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  17. In VBS there in many instances we allocate work points at a hood level, and the hood has a number of sub-teams below. This is because there are multiple validators for the sub-teams and we like to be able to see this level of detail in the VBS. For this reason, work points currently need to be manually allocated to the sub-teams below a hood which can be tedious. In 2018, when we still had our instance of Serraview in pilot mode preparing to roll out to the business, we worked with Serraview to implement an upgrade to our platform…

    4 votes

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  18. Allow the user or organization to set the default view in the Spaces module. The scheduled update for the week of Sept. 6th will make it such that, by default, the spaces on a floorplan will load rolled up to Level 1 of the Space Hierarchy. I would like the ability to retain the option to load the spaces at their lowest level, the way the currently are.

    13 votes

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    2 comments  ·  Spaces  ·  Admin →
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  19. Users should have the option of entering a reason for making a change as a part of the bulk update process. This would help facilitate internal communication between multiple different space planners working together to manage a large portfolio.

    3 votes

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    0 comments  ·  Usability  ·  Admin →
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  20. Whenever a new Scenario Plan is created, have a button to display 'Current' context based on buildings/floors being included in the scenario. This should be able to be refreshed through a button or setup to refresh automatically.

    3 votes

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