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Serraview

Serraview by Eptura

Welcome to the Serraview Ideas forum. We love hearing your feedback. If you have suggestions for ways Serraview can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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289 results found

  1. Currently when using SSO with Engage it has the feature of auto-provisioning users. It would be very beneficial to have the ability to turn off or on.

    Having this is critical for the client " The New School ".

    3 votes

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  2. Assign colors to layers imported through FPI by adjusting the DWG import schema.

    3 votes

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  3. Currently when you navigate to the My Profile tile from the Engage app, you are required to re-authenticate your credentials to access the page.

    The user experience is greatly impacted as it is not seamless.

    The app should carry through the users SSO authentication when accessing the My Profile page.

    3 votes

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  4. The booking window is currently in weeks, meaning if the window is 1 week, and it's Friday and you're looking at your plan for next week, you can only book as far as Thursday. I can't put in 1.1 weeks for example, so it would be helpful for the setting to be in days instead of weeks to be able to accommodate this.

    2 votes

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  5. Ability to have integration ability to pass DWG's to other vendors.

    2 votes

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  6. Engage (Web and App) needs to retain requested deep link URL from QR Code through SSO Authentication. Currently, if a user scans a QR code to check into a desk and is NOT already authenticated, the deep link to the desk is lost after Authentication and the user must scan the QR code again for check in. This is frustrating for our users to have to scan twice.

    2 votes

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  7. Team Bookings currently display as "Team Booking" on the Engage App. This limits visibility of which team has actually booked for in a particular space and limits natural cross collaboration and pollination between teams. Can the name of the booking be updated to show which team has booked what desks? Ie, "Team Booking - Finance'?

    2 votes

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  8. It would be helpful if there was a popup window that said "You are about to be signed out due to inactivity, would you like to stay logged in for (the time out setting) another 30 minutes?" Also, if you could make the browser tab or minimized browser flash to get the users attention. Then after a few minutes if the users doesn't do anything, the popup would change to say: "You have been logged out due to inactivity, please click ok to refresh your browser". It would have to work even if the tab is not active or the…

    2 votes

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  9. Viewing bookings in different time zones (specifically time zones ahead of yours) is confusing.
    Example: someone in LA is going to NY so they book a desk all day for Jan 5th. When they view the booking in Spaces/VBS or Engage, it says it begins on the 4th because 12AM on the 5th in NY is 9PM on the 4th in LA.
    Part of the confusion, I believe, is the lack of consistency between Engage and Spaces/VBS. "Local Time" in Spaces/VBS is the building's Local Time, but "Local Time" in Engage is the User's local time (see attached images).
    I…

    2 votes

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  10. Currently when passcode/faceid is enabled, the session is active for 2 hours before being prompted to re-authorize the connection.

    For clients with Security related concerns, we should add the ability to modify the token lifetime so that it can be reduced from 2 hours.

    2 votes

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  11. Hi when viewing floorplan in space module, I can choose to edit floorplan, and adding polyline, or editing existing polyline

    I just thought it would be nice to have a cancel button next to the publish button. Basically just ignoring any changes and not publishing the changes

    Going further, not sure if this is possible would be Undo / Redo changes

    Warm regards,
    Fedric Wijaya

    1 vote

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    0 comments  ·  Spaces  ·  Admin →
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  12. I would like the character limit of Card name to be increased beyond 64 char,
    So that the badge import doesn't fail (as it has been recurring issue lately).

    1 vote

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    0 comments  ·  Configuration  ·  Admin →
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  13. Create the ability to bulk download PDF Floorplans and the system name the floorplan files upon download with building name and floor number.

    1 vote

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  14. It would be extremely beneficial if Serraview’s reporting endpoint URLs could be used directly as OData Feed sources. Enabling this functionality would significantly reduce the effort and investment required for clients to integrate Serraview data into their reporting environments, effectively providing a turnkey solution.

    Currently, when we retrieve reporting URLs through the Core API Documentation, these endpoints cannot be consumed directly as data sources. Allowing them to function as OData feeds would streamline reporting workflows and remove the need for additional transformation layers or custom integration work.

    For authentication, it would be ideal if users could simply authenticate using their…

    0 votes

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    0 comments  ·  Usability  ·  Admin →
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  15. When you add new person in the people directory, it might be easier to assign him/her to the primary location.

    Can we add new field "Primary location" ?

    1 vote

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  16. Use the Serraview buildings and floors + spaces data to define spaces in Eptura Engage

    1 vote

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    0 comments  ·  Platform  ·  Admin →
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  17. Use the Serraview People and Org data as the source of truth for employee lists in Eptura Engage

    1 vote

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    0 comments  ·  Platform  ·  Admin →
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  18. By using the VBS module in Serraview, I would like to determine which teams are able to book those desks in Eptura Engage

    1 vote

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    0 comments  ·  Platform  ·  Admin →
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  19. Within Eptura Engage a persons live location should be shown using Serraview Live. This allows for real-time location wayfinding, to improve employee experience

    1 vote

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    0 comments  ·  SVLive  ·  Admin →
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  20. When you change your preferred unit from English to Metric, it would be nice if the reports would change as well. All of our reports are in Square Feet but we do have users who utilize the metric system and there is not an easy way to calculate totals and/or filter without having to do manual work. It would be nice if the reports would change based on your selected preference.

    1 vote

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