186 results found
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Add ability to force completion of a Service Task prior to completion of the Work Order when Parts are not required
Clients need a way to force technicians to perform the Inspection/complete the Service Task(s) before completing the WO. Currently, the client can toggle on "Service Task with parts and labor" requirement on the Work Order Workflow Settings; however, a part is not always required.
In the screenshot below, the technician was able to complete the Work Order without having completed the Inspection.
1 voteGreat news - your idea has been approved for inclusion in our product roadmap! Please note that the final feature set may evolve as we incorporate additional customer feedback, conduct product and design research, and consider broader use cases beyond the original request. We appreciate your input and will keep you updated as development progresses.
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Formula Risk Scoring
Sample use case: Measure how heavily each vehicle is being used relative to how long it's been in service. This way, you can spot an overworked vehicle that will need replacement sooner.
Vehicle: 2023 Ford Transit Van
In service date: 200 days ago
Total Miles Driven: 25,000
Expected Daily Miles: 100Formula: utilization Ratio = (25,000 / (200x100) ) x 100 = 125%
"By calculating the Utilization Ratio, the fleet manager noticed one van was running 125% of expected load - it had double the brake replacements compared to others. They rotated routes, balanced usage, and reduced unplanned maintenance by…
1 voteGreat news - your idea has been approved for inclusion in our product roadmap! Please note that the final feature set may evolve as we incorporate additional customer feedback, conduct product and design research, and consider broader use cases beyond the original request. We appreciate your input and will keep you updated as development progresses.
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API
Warehouse exposed in Invoice API. It is available in the built in BI tool. But as we are exporting the data to our BI tool and ERP; we need the warehouse so we can alleviate inventory values appropriately.
1 voteThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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Year in Asset API Call
I guess thats the category. Need to be able to pull Year from the api for assets
1 voteThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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Adding Active and inactive data in asset "Activity timeline"
It would be nice to See when a Asset has be activated and inactivated on the "Activity timeline" in the Asset View. Easier to show auditors when a Asset has been inactivated. rather then having to print out a report.
1 voteThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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Notes and Photos - Requests Module
Having the ability to carry over conversations from the Request module to the Work Order (WO) ensures that the requester, vendor, and user all have access to relevant photos and notes associated with the request. Additionally, all comments remain visible and accessible to all parties involved—requester, vendor, and user—promoting transparency and better communication throughout the process.
1 voteThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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