79 results found
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Add API Endpoint to update the security role on the end user
Currently, can add the User and Sites; however, CANNOT add security roles. Extremely time consuming to add security role on all Sites for Enterprise clients. API development requested.
2 votesThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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print from parts screen
We should be able to print from the parts screen instead of having to go back to the parts list and finding our part, checking the box, hit the three dots, choose print, pick which printer, hit print. if you sit at the computer all day and have nothing to do then yeah the extra 6 steps are nice. However, some of us think the program should make our lives and workload easier, crazy I know.
2 votesApproved for Product Roadmap ·
AdminRobbie.Brannen@eptura.com
(Senior Product Manager, Eptura)
responded
Great news - your idea has been approved for inclusion in our product roadmap! Please note that the final feature set may evolve as we incorporate additional customer feedback, conduct product and design research, and consider broader use cases beyond the original request. We appreciate your input and will keep you updated as development progresses.
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Provide functionality to import PMs directly in the system.
Provide functionality to import PMs directly in the system.
2 votesApproved for Product Roadmap ·AdminRobbie.Brannen@eptura.com
(Senior Product Manager, Eptura)
responded
Great news - your idea has been approved for inclusion in our product roadmap! Please note that the final feature set may evolve as we incorporate additional customer feedback, conduct product and design research, and consider broader use cases beyond the original request. We appreciate your input and will keep you updated as development progresses.
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API
Have a Work Request Completed Date in open API. Right now the completed date is derived from a Work Order completed date. However if a Request is cancelled/completed without a WO, we have no way to indicate that it's cancelled.
2 votesThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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Add notes as an option on the column chooser for reports.
Add notes as an option on column chooser for reports. I cant pull the notes from the work orders. My maint team uses notes to put down what they completed.
2 votesThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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Add multiple inventory items all at once
Add ability to add multiple parts at once. Example: List required columns the same as an inventory view page and fill them in to add batches of inventory.
2 votesThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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SUGGESTED PO - NEEDS ACCESS TO VENDOR UNIT OF MEASURE
UNIT OF MEASURE IS VERY IMPORTANT TO THE REORDER PROCESS AND IS NECSSARY AT THE TIME OF CREATING REQUISITONS.
2 votesApproved for Product Roadmap ·AdminRobbie.Brannen@eptura.com
(Senior Product Manager, Eptura)
responded
Great news - your idea has been approved for inclusion in our product roadmap! Please note that the final feature set may evolve as we incorporate additional customer feedback, conduct product and design research, and consider broader use cases beyond the original request. We appreciate your input and will keep you updated as development progresses.
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MASS CHANGE PARTS
SELECT MULTIPLE PARTS UNDER THE ACTION ITEMS CHANGE THEM TO INACTIVE OR ANY OTHER STATUS ALL AT ONCE. ALSO BE ALLOWED TO MOVE THEM TO ANOTHER WAREHOUSE ALL AT ONCE. BASICALLY, BE ABLE TO MASS CHANGE PARTS (ANY FIELD).
2 votesThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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Need security on Inspections for Admin's
Need to be able to stop others from deleting inspections off the work orders by admin inspections to the Admin security roles
2 votesApproved for Product Roadmap ·AdminRobbie.Brannen@eptura.com
(Senior Product Manager, Eptura)
responded
Great news - your idea has been approved for inclusion in our product roadmap! Please note that the final feature set may evolve as we incorporate additional customer feedback, conduct product and design research, and consider broader use cases beyond the original request. We appreciate your input and will keep you updated as development progresses.
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Add Labor Code API Endpoint
Add Labor Code API Endpoints. When Enterprise clients add a new user, they currently assign all the applicable Sites and applicable Labor Codes manually. This can be extremely time consuming for clients with 50+ Sites and multiple Labor Codes for each Site.
1 vote -
Improvements to Asset Hiearachy
The concept is great and going in the right direction.. But, cannot filter by entity/location.
The node levels are cumbersome to work with, would like this refined for training and general understanding purposes.1 vote -
Update Lifetime (Meter) Logic
Lifetime is the sum of the difference. For example, if I add a truck at 4000 miles. Then drive 700 miles, the Lifetime Meter will be 700, and the Current Mileage will be 4700. This causes confusion for the clients.
Currently, this encourages clients to add the Asset at 0 miles - even if it's not accurate. Classic has ability to add past dates; however, Lightning does not allow this.
Clients are being encouraged to ignore the difference (see example above) and when they do a reset for real, they will then match. There is no reason for the lifetime…
1 vote -
Add Negative Quantity to a PO
Enterprise client requesting. Principal QA Engineer knows the use case. Please update. Thank you.
1 vote -
Add the ability to identify the end user’s experience with M+/Eptura within the Support Hub
In order to improve end-user experience in the Support Hub, add a scale to understand the end user's depth of knowledge/experience, so the support team member knows what type of communication is appropriate. When a client has depth of technical knowledge, they find remedial communication/instruction offensive/frustrating. For example, "what browser are you using", "clear cache and cookies", etc. would be basic steps technicians would have already considered when troubleshooting.
1 vote -
Add ability to mass Unassign Work Orders
Currently, Lightning allows clients to mass ASSIGN Work Orders; however, no option to mass UNASSIGN Work Orders.
1 vote -
Add Audit Module
The legacy versions of Eptura Asset had an Audit Module. Please add an Audit Module to the current version of Eptura Asset. Enterprise clients need the ability to know who modified a field in Eptura Asset for training purposes, for example.
1 vote -
Add ability to view last login date of Operator on the Operator Companion App
The Enterprise Client has 300 Operator licenses. There is currently a Last Login Date column in Employees & Users Setting. However, this field does not populate for Operator licenses. As a manager, it would be extremely helpful to know which Operators are not using the Operator Companion App/not completing their Inspections in order to hold Operators accountable for completing their pre- and post-inspections.
1 vote -
Add ability to track labor on an Inspection via the Operator Companion App
A large number of Enterprise clients have requested the ability to track labor hours/labor cost on Operators. Currently, labor hours/labor cost can be captured on Technicians on a Work Order, even when completing an Inspection as a Service Task; however, not on an Inspection for Operators using the Operator Companion App.
1 vote -
Add ability to view technician notes from a failed Inspection on the OC App
When an Operator fails an Inspection, a WO is generated. Once the technician has completed the Work Order, there is no feedback/no notes available to the Operator to understand what was done to the Asset on the completed Work Order.
1 vote -
Add ability to sort by Associated Part Types in Asset Details
When viewing Associated Parts within Asset Details, there may be a long list of parts. Enterprise client requested the ability to sort the parts by Part Types. There is currently no search bar in the Asset Parts.
1 vote
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