Skip to content
Eptura
Feedback by UserVoice

Eptura Asset

Eptura Asset


Welcome to the Eptura Asset Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Asset can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

Start contributing

  1. Search to see if your idea already exists and add your voice by commenting or voting.
  2. If you have an idea that’s not listed yet, submit a new entry.
  3. Select a category to tell us which area your idea addresses.
  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

186 results found

  1. From the WO list view, clients currently have the ability to print multiple WO's. However, they do not have the ability to print multiple WO's with attachments. In the legacy version of ManagerPlus, there was an option to "print selected with attachments". Currently, if clients want to print attachments with their work orders, they have to go into the WO details, print the WO, and then print the attachments separately.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. A large enterprise client is requesting Eptura Asset add an option to exclude the parts at zero quantity on a Cycle Count - a toggle option is being requested.  

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. An enterprise client is requesting Eptura Asset expand the limit of 1200 unique parts on a Cycle Count. This enterprise client needs to upload 8K unique parts in the template. Currently, there is a limit of 1200 unique parts in Lightning/Eptura Asset. In Classic/legacy version of Eptura Asset, clients could upload 5K+ unique parts at a time. 

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Many enterprise clients are requesting greater granularity be added to security roles. For example, labor codes need to be added by site. However, the enterprise Administrators cannot allow end users to have access to site settings; therefore, the responsibility to update labor codes per site is given back to the Admins. This is one of countless examples.   

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Currently, updating a part’s price requires removing it from inventory and then re‑adding it with the new price. This process is time‑consuming and highly inefficient—especially for organizations that have recently migrated from Hippo to Eptura, as well as new customers whose part prices were not carried over during data migration. In these cases, users are forced to remove all existing parts and re‑enter them into inventory simply to update pricing.

    Consider the workload for organizations with more than 1,000 parts. This effectively becomes a project of its own. Given that most organizations easily maintain well over 1,000 parts in their…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Eptura has the ability to upload new items. However, it would be very helpful to be able to upload changes to existing items, such as description updates, associated vendors, on hand quantity, etc. Manually having to edit each item takes a lot of time.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. You could better group the service tasks for the need. For example, if you have service tasks for PMs and repairs, you could group them accordingly under the class.

    Please see screen shot as an example.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Newest update to Asset has changed the filter in the Assigned column to not only list the people assigned to work orders but also requesters, who do not get assigned, and old employees set as inactive. That makes for a long list to scroll through. Return the function to only list in the check box drop down the names currently assigned to work orders.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. I wasn't sure where else to notify someone about this. If I create a work order which contributes to the downtime of an asset, the start and end time of the down time is rarely correct because we can't mark it on a computer while we're fixing it. As such we often have to go back and manually change the start/end time of down time on an asset in a work order. When I do that, it seems to track the correct amount of time, which is good, but visually it still shows the original date of when the downtime…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Spanish as an Available language in the Work Companion App

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Any user with admin rights should be able to edit a scheduled report, not just the person who created it. If we have a user that is absent, the report has to be rescheduled just to be edited.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. The concept is great and going in the right direction.. But, cannot filter by entity/location.
    The node levels are cumbersome to work with, would like this refined for training and general understanding purposes.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. The legacy versions of Eptura Asset had an Audit Module. Please add an Audit Module to the current version of Eptura Asset. Enterprise clients need the ability to know who modified a field in Eptura Asset for training purposes, for example.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. In the legacy versions of Eptura Asset, including Classic, there was a Log Module, which allowed end users to update/edit log entries in a timely manner and in one location. Currently logs can be updated in several areas in Eptura Asset, and logs/meters are stored within the Asset Details. For example, logs/meters can be updated on a Work Order and on an Inspection. However, if Logs/Meters need to be updated, this would need to be done manually in the Asset Details. The Log/Meter Import Tool is wonderful for importing logs in mass; however, many client request the ability to view/manage/update…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Currently, the number of contact fields available in the Vendor Module is inadequate. Legacy versions of Eptura Asset, such as Classic, permitted additional fields. For example, client may have several contacts for the same Vendor. Additionally, there needs to be multiple phone number fields - one field for the Vendor's corporate number and additional fields for the client's cell number. This request is repeated frequently by many clients.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Currently, can add the User and Sites; however, CANNOT add security roles. Extremely time consuming to add security role on all Sites for Enterprise clients. API development requested.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Deferred  ·  Robbie Brannen responded

    Thank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.

  18. We should be able to print from the parts screen instead of having to go back to the parts list and finding our part, checking the box, hit the three dots, choose print, pick which printer, hit print. if you sit at the computer all day and have nothing to do then yeah the extra 6 steps are nice. However, some of us think the program should make our lives and workload easier, crazy I know.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Great news - your idea has been approved for inclusion in our product roadmap! Please note that the final feature set may evolve as we incorporate additional customer feedback, conduct product and design research, and consider broader use cases beyond the original request. We appreciate your input and will keep you updated as development progresses.

  19. We need the ability to make API calls that retrieve or set any and all fields associated with asset records, including standard fields, custom fields, budget fields, hierarchy fields, and any other asset properties. Currently, the API documentation doesn't clearly expose all available fields or provide comprehensive endpoints for accessing the full asset schema. This would enable:

    -Bulk operations on all asset attributes programmatically

    -Complete asset records in API responses (not truncated/limited)

    -Field discovery without reverse-engineering existing assets

    -Integration with external systems that need to read(at least)/write all asset data (including status/state)

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Deferred  ·  Robbie Brannen responded

    Thank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.

  20. Add posting to Invoice Module API,

    Currently only able to GET

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Deferred  ·  Robbie Brannen responded

    Thank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.

  • Don't see your idea?