130 results found
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Add warning to prevent the same Invoice Number.
Currently, the system allows the same Invoice # to be added more than once. Warning required. Client reports a lengthy/time-consuming process to rectify when receiving a part and allowing a duplicate Invoice #.
1 vote -
Add warning on Assets when reaching high costs on a series of Reactive/Corrective Work Orders within a short period of time
Currently, clients can add a threshold to prevent spend over a specific amount per work order. This is a global setting within the WO workflow. However, client is asking for a flag to be raised when an asset has more than x number of reactive work orders created within a specific period of time, potentially indicating a time to replace rather than repair.
1 vote -
Add ability to inactivate Work Type
Currently, clients are unable to inactivate unused Work Types in Settings. For clients who have a long list of unused/no longer used/no longer wanted Work Types, ALL Work Types continue to be displayed as options for the end user. Even if ADMIN's add a ZZZ or "Do Not Use", end users continue to select inappropriate Work Types.
1 vote -
Add Hebrew and Taiwanese as available languages.
Additional languages will increase adoption
1 voteThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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Inspection Templates - Check All hard to read
The Check All button when looking at Inspection Templates is a dark color and hard to see. Can the font color be adjusted to white or something lighter to view
1 voteOur Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.
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Add bin location AND description as a combined option in the printable barcode label dropdown in PO Settings.
Use Case: Currently, clients can select up to 4 fields from a dropdown for "Text Line 1 - Text Line 4". Clients can select Base Unit of Measure, Bin, Bin Tree, Description, Part #, Part # + Description, and Part Type. The client requested another combined option: Add bin location & description on one line. Thank your the consideration.
1 voteApproved for Product Roadmap ·
AdminRobbie.Brannen@eptura.com
(Senior Product Manager, Eptura)
responded
Great news - your idea has been approved for inclusion in our product roadmap! Please note that the final feature set may evolve as we incorporate additional customer feedback, conduct product and design research, and consider broader use cases beyond the original request. We appreciate your input and will keep you updated as development progresses.
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Add the ability to duplicate a Service Task, and then edit
Add the ability to duplicate a Service Task. For example, clients can duplicate a PM; however, they cannot duplicate a Service Task to then create a slightly different Service Task.
1 voteThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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Add Service Task Import Tool
Please add a Service Task Import Tool within Eptura Asset. Currently, the data team can import Service Tasks in mass; however, the client cannot import Service Tasks in mass.
1 voteThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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Enhance GET/WorkOrder API Endpoint: Add 4 keys: entityKey, assetKey, budgetKey, workTypeKey.
GET/WorkOrder API: Request to enhance. Add 4 keys: entityKey, assetKey, budgetKey, workTypeKey. Currently, makes it unstable. Not Enterprise level. Thank you for the consideration.
1 voteApproved for Product Roadmap ·AdminRobbie.Brannen@eptura.com
(Senior Product Manager, Eptura)
responded
Great news - your idea has been approved for inclusion in our product roadmap! Please note that the final feature set may evolve as we incorporate additional customer feedback, conduct product and design research, and consider broader use cases beyond the original request. We appreciate your input and will keep you updated as development progresses.
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More Granular permissions for Eptura Asset Admins
Enhance Admin Permissions to be more granular in Lightning.
In many cases, a set of admin permissions will come packaged. Meaning you can't have one without the other. For example when creating a maintenance plan, we would want the ability to add/edit but not disable.
1 voteThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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Add ability to prevent specific users from having access to the support hub
Some Enterprise clients want the ability to prevent the majority of their end users to reach out to Eptura's support team. Rather, they want the end users to go through their super users. They want only the super users submitting support tickets.
1 voteThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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Add additional search options in the Work Order and Purchase Order Modules, including Last 60 Days, Last 90 Days, and Last 120 Dayss
Currently, both the Work Order and Purchase Order Modules default to ACTIVE WO's and PO's. There is an option to search "Last 30 Days". Otherwise, there is an "Advanced Search", which includes a 500 record limitation.
Please add options in the dropdown to include: Last 60 days, last 90 days, last 120 days. Thank you!
1 voteThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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Ability to blanket assign a task to all work orders automatically
Have a task that will automatically assign to all new WO/PMs when they are created. Task example would be; Tools are clean and sanitized, work area has been cleaned/ sanitized to QA standards, all tools, parts have been accounted for.
1 voteThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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Add a Budget Update Import Tool
Please add the ability to UPDATE the budget year over year. Manually, this is incredibly time consuming to update the next year's budget per site. Enterprise clients maximize their use of budgets.
1 voteThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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Add ability to keep Asset “Active” or "In Service" after Work Order is complete
Currently, when an Asset is put "Down" on a Work Order, the Asset is automatically put "Active" again once the Work Order is in a completion status. This is true in both the desktop application and in the Work Companion App. Please add the option to keep the Asset down, even after completion of the Work Order. Currently, if the Asset is still "Out of Service" even after the WO is completed, the user must go into the Asset manually to put the Asset down again.
1 voteApproved for Product Roadmap ·AdminRobbie.Brannen@eptura.com
(Senior Product Manager, Eptura)
responded
Great news - your idea has been approved for inclusion in our product roadmap! Please note that the final feature set may evolve as we incorporate additional customer feedback, conduct product and design research, and consider broader use cases beyond the original request. We appreciate your input and will keep you updated as development progresses.
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Add editable field for “Downtime and Active” to other options such as "In Service and Out of Service"
Regarding Downtime tracking, an Asset is either "Active" or "Down". Please add the ability to update the fields from "Down" and "Active" to "Out of Service" and "In Service", for example. NOTE: Using the word "Active" can be confusing, as it is overused. For example, an Asset can be "Active" or "Inactive", which is a different topic. Thank you.
1 voteApproved for Product Roadmap ·AdminRobbie.Brannen@eptura.com
(Senior Product Manager, Eptura)
responded
Great news - your idea has been approved for inclusion in our product roadmap! Please note that the final feature set may evolve as we incorporate additional customer feedback, conduct product and design research, and consider broader use cases beyond the original request. We appreciate your input and will keep you updated as development progresses.
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Suggestion to Improve Inventory Part Creation Process
I wanted to share an observation regarding the current process for adding new parts to the inventory.
At the moment, creating a new part takes a considerable amount of time because every detail has to be filled in manually — such as part number, description, type, brand, status, part name, storage location, cost, and then linking the part to an asset. When many parts are similar, this becomes repetitive and time-consuming.
In the previous system (HIPPO CMMS), this process was more efficient. It was possible to copy an existing part and only update the fields that were different — for…
1 voteThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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On Mobile App, it is beneficial if you can sort all work orders by Created Date so that you always have the latest ones on top
On Mobile App, it is beneficial if you can sort all work orders by Created Date so that you always have the latest ones on top of the page.
1 voteApproved for Product Roadmap ·AdminRobbie.Brannen@eptura.com
(Senior Product Manager, Eptura)
responded
Great news - your idea has been approved for inclusion in our product roadmap! Please note that the final feature set may evolve as we incorporate additional customer feedback, conduct product and design research, and consider broader use cases beyond the original request. We appreciate your input and will keep you updated as development progresses.
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Create the ability to add an automatic fee to work orders
I would like to assign an automatic fee to each work order (Ex. shop supplies) and the amount in USD.
1 voteThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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Permissions
Please allow more permissions for B- Sub Admin Role Options rather than the all or nothing checkbox 'Restrict to Assigned'.
1 voteThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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