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Eptura Asset

Eptura Asset


Welcome to the Eptura Asset Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Asset can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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130 results found

  1. There is no way to disable the heritage Eptura Asset Customer site. Due to this limitation, when creating new users, the client must manually remove access to the heritage Company site, and grant permissions to the Portfolio Manager site.

    1 vote

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  2. Currently, the end users must go to the part details in order to know whether or not a part is available in another warehouse at a glance. The legacy version of ManagerPlus offered this visibility. Adding the warehouse icon to a column as a default in the Inventory list view would be a huge win for end users. Thank you for the consideration.

    1 vote

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  3. The client requesting this feature uses the attachments to ensure processes are followed with exactness. Legacy versions of ManagerPlus allowed the ability to print an attachment when simultaneously printing a work order. This is not available on Lightning.

    1 vote

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  4. Add Rejected Date to Work Orders

    1 vote

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  5. Add Rejected Date to Work Orders

    1 vote

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  6. Can you make a way for blanket style POs to subtract from the total PO value as the invoices for send PO are entered.

    1 vote

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  7. Please make the mobile app, not auto check the service tasks complete, when completing the Work Order. Some tasks cannot or where not done and the app checks them as complete.

    1 vote

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  8. Any user with admin rights should be able to edit a scheduled report, not just the person who created it. If we have a user that is absent, the report has to be rescheduled just to be edited.

    1 vote

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  9. Have the ability to link work orders together even if they are completed or cancelled.

    1 vote

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  10. Add Labor Code API Endpoints. When Enterprise clients add a new user, they currently assign all the applicable Sites and applicable Labor Codes manually. This can be extremely time consuming for clients with 50+ Sites and multiple Labor Codes for each Site.

    1 vote

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  11. The concept is great and going in the right direction.. But, cannot filter by entity/location.
    The node levels are cumbersome to work with, would like this refined for training and general understanding purposes.

    1 vote

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  12. Enterprise client requesting. Principal QA Engineer knows the use case. Please update. Thank you.

    1 vote

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  13. In order to improve end-user experience in the Support Hub, add a scale to understand the end user's depth of knowledge/experience, so the support team member knows what type of communication is appropriate. When a client has depth of technical knowledge, they find remedial communication/instruction offensive/frustrating. For example, "what browser are you using", "clear cache and cookies", etc. would be basic steps technicians would have already considered when troubleshooting.

    1 vote

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  14. Currently, Lightning allows clients to mass ASSIGN Work Orders; however, no option to mass UNASSIGN Work Orders.

    1 vote

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  15. The legacy versions of Eptura Asset had an Audit Module. Please add an Audit Module to the current version of Eptura Asset. Enterprise clients need the ability to know who modified a field in Eptura Asset for training purposes, for example.

    1 vote

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  16. The Enterprise Client has 300 Operator licenses. There is currently a Last Login Date column in Employees & Users Setting. However, this field does not populate for Operator licenses. As a manager, it would be extremely helpful to know which Operators are not using the Operator Companion App/not completing their Inspections in order to hold Operators accountable for completing their pre- and post-inspections.

    1 vote

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  17. A large number of Enterprise clients have requested the ability to track labor hours/labor cost on Operators. Currently, labor hours/labor cost can be captured on Technicians on a Work Order, even when completing an Inspection as a Service Task; however, not on an Inspection for Operators using the Operator Companion App.

    1 vote

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  18. When an Operator fails an Inspection, a WO is generated. Once the technician has completed the Work Order, there is no feedback/no notes available to the Operator to understand what was done to the Asset on the completed Work Order.

    1 vote

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  19. When viewing Associated Parts within Asset Details, there may be a long list of parts. Enterprise client requested the ability to sort the parts by Part Types. There is currently no search bar in the Asset Parts.

    1 vote

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  20. Adding the ability to return a part on the same PO was available on our legacy version, Classic. Enterprise client is frustrated with the current process in Lightning. When returning a part, it's on a separate PO. In this client's perspective, it's like purchasing an item at a store, obtaining a receipt, and then trying to returning that item on a completely different receipt that had nothing at all to do with the original transaction.

    1 vote

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