73 results found
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psonveaux@etik.com
Proxyclick does not duplicate visit-level field data across all days in a recurring series. In case you use vist level data on your badge template, the data will only be available the first day of the visit but not for the remaining days
2 votes -
Outlook plugin custom field selection
Select which custom field are visible in Outlook plugin.
Could be done by a checkbox when creating or editing a field.
Perhaps also a way of chosing the order of the fields.Some of our custom fields, are related directly to each guests answers in the preregistration. They are not related to the entire visit.
2 votes -
Sorting custom fields in reception dashboard
In the Reception dashboard, there is no way to sort custom fields. For example, we have a custom field to record the visitor access card number. This will vastly improve the efficiency given we have thousands of visitors per day.
2 votes -
outlook add-in
We would like to have an opportunity to create a visitor through outlook add-in as well, as it is currently difficult to get all the details at one place and we have to edit the fields in dashboard again which is not user friendly.
2 votesThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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Improve management of generic email visitors
The solution is able to accept generic emails as visitors, but most of users won't allow badges for example, or formal check-in with generic names.
One suggestion would be:
- detect generic emails (could be hard), and if possible raise a warning to the owner
- allow the modification by check-in team or organizer, to edit/modify/suppress a visitor in an invitation before printing badges
- prevent printing of badges with generic emails
- allow organizer himself to edit the form (plugin/Web) during the invitation registration, to complete the visitor information, by adding at least Lastname/firstname/society/email fields so that at least…2 votes -
Texts not avaiable in Danish - shown in english in stead.
Danish translations missing for certain elements.
Visit Duration selection is not available in Danish.
Employee QR text on welcome screen is not available in Danish
At manual check-in question on wether visitor have received a quick Checkin QR is not available in Danish2 votes -
Customize emails
We want to customize the layout of emails
2 votes -
option to book a desk for more than one day at once.
So we have run into a scenario where we need to make sure that a desk can be booked by an employee for for multiple days at a time.
2 votes -
Print guest wi-fi credentials
As we often face issue into receiving guest wi-fi credentials (lack of 4g, visitors with no roaming capabilities) , we would like to have the option to print such credentials. Ideally using the badge printer to produce a second printout with creds.
2 votes -
check-out
Hello,
Could you please make the “Check-out” button the same size as the “Check-in” button?
Many visitors are having difficulty finding the Check-out option when they leave.Thank you for your support.
1 vote -
"Remote Visitor Check-in"
Looking through the Eptura Visitor updates and I noticed that you have remote employee check in. This is not something we are interested in HOWEVER, if this is something we could use for visitors that would be ideal.
We currently have a two remote locations that are a few blocks from our main building. Because of the size we do not have front desk staff at these remote locations, additionally it is a multi-tenant building and we are unable to place a kiosk in the lobby. A perfect solution would be for guests that are checking in at our remote…
1 vote -
Uploading files in the profile of a visitor
There is currently no way to upload files into a visitors profile other than having the visitor upload them in the pre registration. It would be very nice to have the ability to do this in the visitor profile in the dashboard. This would be nice to have as this way we can upload the documents also without having to send them te preregistration again.
1 vote -
athina@republic.london
We require the ability to ban an email address from receiving a QR code. The current watchlist issues a QR then notifies you (which is too late in our situation). It is fundamental to our operations to be able to ban an email from receiving the QR so that they cannot gain access to the building.
1 vote -
Scheduling Blackout Period
This feature would give subscribers the ability to schedule dates and/or time windows that visitors cannot be added to the Logbook, in advance. Some examples would be: building maintenance , holiday closures, restrictions during a large event, etc
1 vote -
Extend external training options for contractors
Our contractors should not only review a video and confirm that they understood it.
We would like to use a simple Learning Management Solution (LMS) type of process: After viewing the video they should answer some questions with a pass score of 80%. If not, they are required to retake the test.1 vote -
Eptura Visitor and Eptura Engage integration
Using ACS integration, we have enabled the ability for our reception team to select what access level to provide a visitor. Automatically, when registering a visitor it should select "default from the drop down list. However, when the visitor was registered from Eptura Engage, the field is left as blank and therefore.
Better integration between the two system should improve and regardless of where the visitor is registered, Eptura visitor should be able to add the default access level.
1 vote -
Extend the Outlook add-in with Visitor Type selection
Since the Visitor Type was added, the Outlook add-in was not updated to show this field.
It would be great to add it, which allows an employee to directly select it. This saves time as the employee would not need to open the web app to make changes.
1 voteOur Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.
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Notes Field Formatting in Watchlist Alerts
The Notes field in Watchlist Alerts currently sends as unformatted text in emails, making important information difficult to read or interpret.
Requested Feature:
Support simple formatting options such as:
Line breaks
Bullet points
Bold or highlighted text
Impact:
Improves clarity for security personnel, ensures critical details are not overlooked, and enhances usability of Watchlist and visitor notifications.1 vote -
Kiosk Search - Support Last Name Matching
The current “Recognize Returning Visitors (based on 3 letters)” setting only applies to first names.
For large offices with high visitor traffic, reception and security staff need the ability to search or match visitors based on their last name.
Requested Feature:
Allow the kiosk to recognize returning visitors using:First 3 letters of first name
OR first 3 letters of last name
(configurable or combined)1 vote -
Add Badge Name Format Option for “First Name + Last Initial”
We would like the ability to format visitor badges using full first name + last initial (example: John S.).
Current options only allow:
Full first name + full last name
First initial + full last name
This enhancement would support privacy, improve readability for reception/security teams, and align badge formatting with our internal standards across all global offices.
Requested Feature:
Add a selectable badge variable or formatting option that outputs:
{First Name} {Last Initial}.1 vote
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