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Eptura Engage

Eptura Engage


Welcome to the Eptura Engage Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Engage can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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Eptura Engage

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1239 results found

  1. Hi, In the Configuration menu Application setup > Resource type > All day personal spaces > Country > Location
    We want to have a button to be able to export in format (excel or csv) the list of all the resources that are displayed in the pages of the Resource Administration.

    1 vote

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  2. Send email alert to Freshfields hospitality inbox when attendees are added in Condeco, so reception can register them to the building security system.

    1 vote

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  3. Could we have the facility for Admins to view the floor plans when all desks are full, this will help with our infrastructure work, to see a completed floorplan on a day to day basis even when all desks are full.

    1 vote

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  4. As there is a difference of duty in "Fire Marshal" and "Fire Warden", we'd like to know, if there is any change to add/change "Fire Warden" to the system?
    Furthermore, we have also some trained "Security Trust Person" in our office and we'd like to know, if there is any chance to implement this?

    1 vote

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    2 comments  ·  Other  ·  Admin →
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  5. Following the rebrand to Eptura Engage, desk booking confirmation and cancellation emails are still coming from Condeco which is causing some confusion (for example to new starters who only know the system by Eptura Engage and won't know what Condeco is) and also doesn't help with the embedding of the rebrand with our teams. Please could the email address be changed from Condeco to Engage to reflect the rebrand?

    1 vote

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  6. We propose an enhancement to the current catering system to improve operational efficiency by introducing automatic beverage count adjustments. Currently, when the number of participants in a meeting changes, the system does not automatically update the quantity of beverages required, leading to potential discrepancies and manual adjustments. By implementing a feature that dynamically adjusts beverage quantities based on participant numbers, we can streamline the catering process, reduce manual intervention, and ensure accurate provisioning. This enhancement will not only improve service efficiency but also enhance user satisfaction by aligning the catering provisions with actual meeting requirements.

    1 vote

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  7. Hi Team,
    Currently Condeco has two source of settings defined for screens on Condeco web portal and Device hub portal which creates conflict leading to screen errors if different settings are mentioned on any of these sources.
    There should be a mechanisms to replicate setting from Device hub to Condeco web and vice versa so that settings at both portals is same and thus avoid conflict, additional efforts of updating both portals and reduce any user confusion.

    5 votes

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    Our Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.

  8. To have a finance workflow implemented in the services section using costcode reference for financial team.

    Book room > Add services > Booking confirmed > Service approval sent to finance > Services approved / declined

    2 votes

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  9. When a user searches for a specific date or date range via the floor plan map within personal spaces, the date selected does not show up on the page when viewing the floor plan map. It would be helpful to see the date listed in this view.

    2 votes

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  10. In regards to "https://condeco.uservoice.com/forums/912481-desk-booking/suggestions/42937590-desk-booking-reminder-email-day-before" and "https://condeco.uservoice.com/forums/912475-mobile/suggestions/40788760-support-for-mobile-app-push-notifications".

    It would be great to receive a push notification the day before you've booked (e.g. 1 p.m. local time) to release the booking, when not needed anymore.
    This would be for "late" bookers, to still get a place.

    5 votes

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    1 comment  ·  Mobile  ·  Admin →
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  11. Allowing the user to set their default working location for each day of the week would be a huge time saver.

    3 votes

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    1 comment  ·  Other  ·  Admin →
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  12. To be able to book a meeting room for every 2nd Tuesday of every month

    3 votes

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  13. Ability to send an email to all people with a desk booking for the current day in the click of a button; to be able to immediately broadcast information in an emergency event without wasting time having to run a report and export in to outlook.

    5 votes

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    1 comment  ·  Reporting  ·  Admin →
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  14. Delivery bookings would be great to view on booking grids.

    1 vote

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  15. Allow external meetings to be used on the Native Exchange integration. As most, of the current meetings are external, the integration cannot be used.

    1 vote

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  16. Since we can book a room from the portal floor plan now, why cant we do the same from the Condeco Kiosk,
    so instead of only finding a desk and bookiung it, the user can also search and booking a room

    1 vote

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  17. Currently, when deleting a user's profile, the pop-up message states that bookings can be transferred to a different profile, but it does not say whether there actually are any current bookings for that user. It would be helpful to know whether there are any bookings to be transferred.

    10 votes

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  18. Pop-up announcement page when colleagues login to the app- to inform of events taking place at the workplace, or changes to company policies etc.

    Only Admins to be given rights to post.

    11 votes

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  19. For the new Outlook Integration we noticed in our environment that the feature can cause issues with our MTR rooms. People forgetting to untick the Outlook option when booking on behalf of.
    Would be good to edit the global setting to Turn off the feature or untick Outlook by default

    In addition, a really amazing option would be for us to edit if certain users can see the Outlook option or not, users such a reception team or PA/EAs do not need this feature and can end up causing issues so it would be good to edit specific accounts to…

    5 votes

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  20. The application is unusable. THE WORST APPLICATION THAT I EVER SEEN. When the booking become available, even if I am authenticated it takes ages to display the option to book. When trying to book it takes me out and is saying that authentication is not successful made. Then, when I enter and reenter the credentials for multiple times it returns to the login screen as like the waiting time has passed and you need to reauthenticate. 20 minutes trying to book a space and nothing happens, really? Either your application is the worst developed, or the resources that are used…

    1 vote

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