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Eptura Engage

Eptura Engage


Welcome to the Eptura Engage Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Engage can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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1041 results found

  1. The placement of dots on a floor plan is really tricky. Having something placed on a pixel-by-pixel basis with no snap-to-grid or other overlay makes it really time consuming to add lots of desks and get them nicely aligned. Please can you have some sort of snap-to-grid option so that placing desk icons can be quick and accurate without needing photoshop precision skills using a mouse and zoom of the browser

    5 votes

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  2. For readability, can you add a button to allow all "Closed desks" to be hidden from Horizontal Grid view as an option?

    3 votes

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  3. Can Condeco an provide an automated warning message, when we have reached 'desk booked' capacity, to say that no desks are available and please do not visit the office? Possibly also alerting site leads? For example if we only have 90 desks available to book each day an alert it sent when we reached that number?

    21 votes

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  4. It would be nice if the administrator/s are emailed as soon as a request needs to be approved.

    10 votes

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  5. it would be beneficial if the half day booking option could be set up at a local level, rather than as a global change.

    13 votes

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  6. Map or floorplan of the desks and their numbers would be helpful. Also handy if teams want to sit close to each other.

    5 votes

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    1 comment  ·  Room Booking  ·  Admin →
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  7. Would be great if the system had the ability to book a desk on someone's behalf in the event they can't access the system or someone doesn't have a GI account but is planning on visiting Shell House and requires a desk.

    2 votes

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  8. An option to open/close desks at specific times in the future. Due to covid we have many closed floors. The current admin options are limited and require significant manual effort. There is a lot of admin burden in opening and then closing desks for certain periods.

    4 votes

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  9. Having this extra field would be very useful when the users search for colleagues and have to call them.

    5 votes

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  10. Currently, when running a report for number of desk bookings, the report comes back with twice the number of bookings even though we are using whole day slots and not AM/PM slots.

    17 votes

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    6 comments  ·  Reporting  ·  Admin →
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  11. Especially for admins, it would be extremely helpful to allow for multiple tabs and browsers to be open at the same time. This would allow administration and troubleshooting to be much faster.

    22 votes

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  12. Currently users can view their current and future bookings, but are unable to review past bookings. It would be helpful for users to view past bookings.

    42 votes

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  13. It is not clear when creating a new forms based login how long the activation link is active for. Please add wording to the activation email indicating when the link will expire.

    5 votes

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  14. We assign fixed desks to workspaces such as offices that should only be used by one person while allowing others to find their location and status in the system. Currently fixed desks are being released to be reserved by others when the assigned user changes their status from “In the Office” to “Working Remotely”. As we believe that this should be a functionality of a Flexi-Desk, I would like to request the trigger be removed so that when a fixed desk user changes their status from “In the Office” to “Working Remotely that their desk is not be made available…

    5 votes

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    1 comment  ·  Desk Booking  ·  Admin →
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  15. Ability to see room pictures and floorplans in Condeco Outlook App. Currently this is available in Com+ Plug-in but not in the Condeco Outlook App.

    15 votes

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  16. The Global setting for AM/PM or Full Day can only be set for all locations. You cannot have both setting in a location or more so, two different locations. i.e. London and Asia where different Government working guidelines /practices require different settings.
    It would be useful to have this as a setting on the Applications set-up for Locations

    12 votes

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    1 comment  ·  Desk Booking  ·  Admin →
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  17. The app does not prompt a user by sending them a message or pop up a reminder that they have a desk booked for that day and that they need to check in/self -certify.

    Can this be implemented to assist with ensuring users complete the self-certification and access to a workspace.

    68 votes

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    Great news - your idea has been approved for inclusion in our product roadmap! Please note that the final feature set may evolve as we incorporate additional customer feedback, conduct product and design research, and consider broader use cases beyond the original request. We appreciate your input and will keep you updated as development progresses.

  18. Today the mobile application doesn't auto-refresh so users are missing their check-in and don't have accurate details about their booking for the day.

    3 votes

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    0 comments  ·  Mobile  ·  Admin →
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  19. Desk Booking mobile app to have booking grid so, we can see more than one user when we search who booked a desk.

    22 votes

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    2 comments  ·  Mobile  ·  Admin →
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  20. People in my office are using this function when booking for guests. The problem is that the booking just says something like : John Smith. We don't know who has made the booking, who the person is and there's no mandatory fields like phone number or host. From a safety perspective not knowing who a random person is or who is responsible for them in the building is an issue.

    5 votes

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