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Eptura Engage

Eptura Engage


Welcome to the Eptura Engage Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Engage can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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Eptura Engage

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1159 results found

  1. It doesn't make sense to have to book check into your desk if you start work after 11am resulting in losing said desk. You should be able to enter in your start time so you don't have to find a new one once you get to the building.

    4 votes

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  2. The fonts on the mobile app (iOS) is not set up to be fully scalable. So when a user sets a Text Size (e.g. larger text for ease of reading) some of the text no longer displays properly. The mobile app should cope with scaling and not force a user to set a text size specific for using the Condeco app.

    4 votes

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    0 comments  ·  Mobile  ·  Admin →
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  3. I would like to manage the deployment of the Condeco mobile apps by using UEM. Specifically, we use Blackberry UEM and we need the Condeco app to support key value pairs to help customize the app within our private store for employees.

    2 votes

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    0 comments  ·  Mobile  ·  Admin →
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  4. the RTO build has this feature where in, when we enable the Self Certification on the Location, we will not be able to book desk for other users. we would like to be able to book for a colleague as they still will need to self certify and check in.

    7 votes

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  5. Currently when a zone/floor/desk is closed - for any desk bookings for today - the 'cancellation' email is sent immediately, but for future bookings it is sent at midnight when the email job runs. This means that for any bookings for tomorrow, the user might already be on their way to, or even arrived at, the office before they see the email.

    Can a change be made so that for bookings for today AND tomorrow (and maybe even all future bookings) - the cancellation email is sent immediately?

    Thank you.

    4 votes

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  6. A desk map to show where the desk are located.

    3 votes

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  7. Allow closing Zones or Locations for multiple days. Today it is only possible to close them for just one day or some days in a row. This simple improvement would allow clients to block zones or locations during holidays, scheduled maintenance, sanitization, etc.

    16 votes

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  8. 10 votes

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  9. Email templates of confirmation, cancellation, etc. should include the day of the week. For instance, "TUESDAY, November 24, 2020" (see below)

    Building: <booking:location>
    Floor: <booking:floor>
    Room: <booking:room>
    Date: <booking:startdate> ***Tuesday, November 24, 2020
    From: <booking:starttime>
    To: <booking:endtime>

    4 votes

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  10. Can we link desk booking into Outlook calendar, send an ICS file as an attachment when booking is made.

    18 votes

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  11. Send user a reminder e-mail/text to check in on the day of booking, so that this action is not forgotten.

    2 votes

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  12. Addition of individual Scrollbars for un-positioned items and Floor plan in Floor plan administration. This will help admins to find desk numbers in un-positioned items without loosing location on floor plan while scrolling entire page.

    Please note – Un-positioned items column must be frozen.

    When there are very large floor plans with very many desks it is currently awkward to locate the unpositioned desk icon and its position on the floor plan.

    8 votes

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  13. a function which allows meeting attendees to check meetings in on screen in the event meeting organizers are not available

    5 votes

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  14. We have signed up with Condeco Desk booking as we have less desks then we have employees. But we actually have even less parking places then desks.

    To streamline the usage of parking places, we were thinking to use Condeco Desk booking for booking a desk as well as a parking place. The parking places are not fixed and should be "virtual"

    At the moment I understand that it's not possible to book 2 places at the same time. For a short term solution, could this be made possible?

    For a long term solution maybe Condeco can implement a Parking…

    6 votes

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    1 comment  ·  Desk Booking  ·  Admin →
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  15. Whole day configuration and check-in period.

    Whole day booking had been selected to ensure a one person, one desk booking per day such that COVID-19 cleaning procedures are integrated with the release of the desk.

    When a whole day is selected in advanced/global setup/desk booking, the check-in period in the application setup in groups is also changed to reflect one period, that being AM. This only has a time limit of 11:59AM. If there are afternoon shift staff booking a desk and they are not in to check in by 11:59AM, their desks are bumped.

    The system can be configured…

    5 votes

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  16. Rogers Communication would like the ability to use a campus app. When the end user is in the campus app and selects book a desk, they would like for the Desk App to be opened.

    This allows users to only have to worry about using the campus app and not the 10 plus apps used by the client.

    3 votes

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    2 comments  ·  Mobile  ·  Admin →
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  17. While positioning desks on the uploaded floor plan in the Desk-Administration, an administrator can only move one desk at a time. Moving multiple desks at once (e.g. while adding a new floor or uploading a updated floor plan with a slightly resolution) would greatly reduce the time to set up and update the floor plans for the end users.

    45 votes

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    Under Review  ·  Balindra Sahani responded

    Our Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.

  18. When changing multiple days in advance to the status not working as an end user, every day need to be changed individually (applies to web- and mobile app). It would be much easier for the end users to select mutiple days and set them to "not working", e.g. when going on annual leave.

    5 votes

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    1 comment  ·  Desk Booking  ·  Admin →
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  19. Condeco Cloud collects various logs in relation to interactions the platform has undertaken with other systems and users. For example, who undertook what actions in the tool, who signed in and when, synchronisation to Exchange mailboxes, who requested meetings, who was invited, dates and times, SSO integrations and Office365 integrations, creation/deletion/configuration changes of meeting rooms, desks, user accounts etc.

    Most of these logs are not accessible to the end customers Security Information and Event Management (SIEM) toolsets (i.e. Splunk), and are stored alongside other Condeco customers log data. Because of this it is problematic for Condeco to extract data in…

    5 votes

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  20. Is it possible to freeze the top row in the Vendor Dashboard, so this information is always visible when scrolling down

    4 votes

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