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Eptura Engage

Eptura Engage


Welcome to the Eptura Engage Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Engage can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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Eptura Engage

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1182 results found

  1. The Time Out value needs to be removed from the Vendor Dashboard as monitoring this from a Video Wall, seeing a pop up every 5 mins asking to log back defeats the object of this purpose!

    4 votes

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  2. Add 'mailto:' links to the dropdown menu on the booking form so you can easily email the host or requester associated with the booking by clicking it

    4 votes

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  3. I would like the ability to download an Outlook Calendar item (i.e. an ICS file) from the booking form so that it will be easy to get the booking details into our Outlook calendar.

    There is an ICS attachment feature but it is only available to the host, requestor and attendees.

    If a receptionist wants to add the booking onto Outlook they have to create new meetings in their calendar.

    4 votes

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    1 comment  ·  Room Booking  ·  Admin →
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  4. There would be great if we could identify linkable rooms on the booking grid. A symbol or something that shows which rooms can be linked. Some of our offices have multiple linkable rooms and we have to memorize them which some admins find it challenging.

    3 votes

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  5. Enhanced resource group settings that allow desks within a certain group to be released to all or other groups within an amount of days of the current date.
    Ideally should be able to set which groups they are released to, and also set the amount of days prior that the release to wider groups occurs. This would allow much more flexibility with creating grouped resources and increase resource utilisation.

    3 votes

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  6. Fire Warden roles are often only valid in the site a person is trained to be a warden in. We need the ability to configure so that if a warden has a booking in a site they are not present in, then they will not show as a warden

    3 votes

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  7. Allow check-in from a Cisco Webex or MTR room console provided that a videoconferencing bridge has scheduled in for customers who do not have a room booking panel from Eptura.

    3 votes

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  8. Have an alignment tool to allow desks/meeting room icons to be aligned in a uniformed position. Floor plans can look messy when one desks is out of alignment to all others.

    3 votes

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  9. Automatically stop desks being booked when people are booking rooms.
    Can you please make the option available? We are using Intelligent booking and the system is booking desks when people are booking rooms, we want to stop this as these people may stay only few minutes in the office and don't need a desk.

    3 votes

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    1 comment  ·  Desk Booking  ·  Admin →
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    Our Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.

  10. An individual to be able to make a booking on a Cisco screen and the booking appear in Engage and vice versa

    3 votes

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    Under Review  ·  Balindra Sahani responded

    Our Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.

  11. Our location has individual offices that can be used both as regular workstations and as meeting rooms. Currently, however, only one type of use can be selected per room in the booking system (workstation or meeting room).
    We propose implementing an extended function in the system that allows both types of use to be mapped. Specifically, we would like

    • Individual offices can be defined as a workplace and a meeting room at the same time.

    • If the workplace is booked in such a room, the room should be automatically blocked for meeting bookings during the same period (and vice versa).

    3 votes

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    Under Review  ·  Balindra Sahani responded

    Our Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.

  12. Our organization recently deployed QR Codes for personal spaces in one of our satellite offices. During this rollout, we identified a technical limitation: the Engage mobile application does not allow users to check into a QR Code–enabled personal space without physically scanning the QR Code. In contrast, the Engage web application permits requestors to remotely check into their QR Code–enabled personal space.

    To ensure feature parity and improve check-in flexibility, we respectfully request an enhancement to the mobile application that would allow users to check into a personal space using the in-app “Check In” button as an alternative to scanning…

    3 votes

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    5 comments  ·  Other  ·  Admin →
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    It is already possible to configure the application to allow scanning of QR codes whilst not enforcing QR code check in on the resource. The QR code is always scannable regardless of where the QR code is set to 'Active' in settings. However, we do recognise that the current wording on the Resources page is ambigiuos so we will be updating this as well as making sure our Knowledge Centre article is clear on this item.

  13. Whilst this is available for email templates in the group setting, this isn't included in email reminder 48 hours before the booking.

    3 votes

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  14. Allow Team booking for Hourly Personal Spaces. Currently this feature is only available for all day personal space bookings. We like the functionality of hourly booking and have migrated our spaces to this but do not have the Team booking functionality.

    3 votes

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    1 comment  ·  Desk Booking  ·  Admin →
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  15. Allow Team Day bookings to be booked before bookings open for all users. Please allow Team Day bookings to open 1 week before bookings for all users. Our users are in the habit of booking desks as soon as the booking week opens, so it is difficult to get desks for teams to sit together using the teams day feature. If teams days were able to be booked a few days before the grid opens to all users, it would be very beneficial and allow teams to sit together on their team days.

    3 votes

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  16. Currently, only Global Admins can create and amend Concierge tiles, which limits flexibility and slows down communication. Allowing Group Admins to manage these tiles via ‘Additional Administrative Access’ would enable roles such as Communication Officers and Property Managers to create Announcements and Events directly, without needing to raise requests with Global Admins. This change would streamline workflows and improve efficiency.

    3 votes

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    1 comment  ·  Room Booking  ·  Admin →
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  17. I would like to formally request the implementation of email notifications for booking creation, Modification and deletion events performed via the Engage Outlook Add-in. This functionality is currently available and working as expected within the Enterprise platform for managing meetings. However, it is not presently supported in the Outlook Add-in due to the existing system design. Aligning the Outlook Add-in with Enterprise in this regard would enhance consistency and improve user experience.

    3 votes

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  18. Currently, maximum booking duration for meeting rooms are enabled for group. However, Admins are unable to override this rule and this is causing issues as sometimes there are uers that needed the room for valid reasons. Please get this override rule enabled soonest so that it can help in our daily operations.

    3 votes

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  19. We noticed that the ability to edit team days, such as adding or removing colleagues, is missing. Currently, we have to cancel and re-book team days. Could the ability to edit team days be added please? many thanks

    3 votes

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  20. At the moment, when booking a space directly on the booking grid, associated service items are not added unless the booking form is opened at least once.

    The booking should behave in the same way whether or not you book on the grid or open the booking form.

    3 votes

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    1 comment  ·  Room Booking  ·  Admin →
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