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Eptura Engage

Eptura Engage


Welcome to the Eptura Engage Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Engage can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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1028 results found

  1. Have the ability to use the Apple NFC to check-in to meeting rooms and make walk-up meetings

    4 votes

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    0 comments  ·  Mobile  ·  Admin →
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  2. 4 votes

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    0 comments  ·  Mobile  ·  Admin →
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  3. Our organization recently deployed QR Codes for personal spaces in one of our satellite offices. During this rollout, we identified a technical limitation: the Engage mobile application does not allow users to check into a QR Code–enabled personal space without physically scanning the QR Code. In contrast, the Engage web application permits requestors to remotely check into their QR Code–enabled personal space.

    To ensure feature parity and improve check-in flexibility, we respectfully request an enhancement to the mobile application that would allow users to check into a personal space using the in-app “Check In” button as an alternative to scanning…

    3 votes

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    4 comments  ·  Other  ·  Admin →
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    It is already possible to configure the application to allow scanning of QR codes whilst not enforcing QR code check in on the resource. The QR code is always scannable regardless of where the QR code is set to 'Active' in settings. However, we do recognise that the current wording on the Resources page is ambigiuos so we will be updating this as well as making sure our Knowledge Centre article is clear on this item.

  4. One of our AV engineers has asked for an 'assistance' button on our Condeco screens, so that, when pressed the IT team would be notified via text message / email.

    3 votes

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  5. Whilst this is available for email templates in the group setting, this isn't included in email reminder 48 hours before the booking.

    3 votes

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  6. Allow Team Day bookings to be booked before bookings open for all users. Please allow Team Day bookings to open 1 week before bookings for all users. Our users are in the habit of booking desks as soon as the booking week opens, so it is difficult to get desks for teams to sit together using the teams day feature. If teams days were able to be booked a few days before the grid opens to all users, it would be very beneficial and allow teams to sit together on their team days.

    3 votes

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  7. Currently, maximum booking duration for meeting rooms are enabled for group. However, Admins are unable to override this rule and this is causing issues as sometimes there are uers that needed the room for valid reasons. Please get this override rule enabled soonest so that it can help in our daily operations.

    3 votes

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  8. Add the ability to customise the Add Services auto-generated email when booking a room via the Outlook add-on.

    Also, enable booking confirmation emails to be sent when booking via the Outlook Add-on

    3 votes

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    1 comment  ·  Room Booking  ·  Admin →
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  9. Release of Hourly Workstations- currently they are released by a fixed number of days out. Please consider to release by week (similar to the earlier workstations configuration), wherein it can be set up to release workstations on a fixed day for 2 weeks ahead.

    Less change for behaviour required by the colleagues for this; and yet be able to benefit from hourly bookings.

    3 votes

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  10. At the moment, when booking a space directly on the booking grid, associated service items are not added unless the booking form is opened at least once.

    The booking should behave in the same way whether or not you book on the grid or open the booking form.

    3 votes

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    1 comment  ·  Room Booking  ·  Admin →
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  11. Would like to have the option to have a message show up when someone tries to book a Restricted resource letting them know who to contact for reservations.

    3 votes

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  12. Please bring back being able to book multiple personal spaces on the same day for Executive Admins. Example: Executive Admins book for multiple Executives and being able to book multiple PERSONAL spaces on the same day would be great. Right now, they are booking one space and then calling someone else to book the other.

    3 votes

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    1 comment  ·  Desk Booking  ·  Admin →
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  13. When Selecting groups in the booking grid would it be possible to get an "all groups" option?

    3 votes

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    1 comment  ·  Room Booking  ·  Admin →
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  14. Hello all,

    We would need to have the possibility to monitor our subscribed and unsubscribed users in our Tenant :

    Is it possible to add the "Outlook Calendar" field inside the "Show Field Selection Window" for the Basic User Report section ?

    3 votes

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    0 comments  ·  Reporting  ·  Admin →
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  15. To be able to book a meeting room for every 2nd Tuesday of every month

    3 votes

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  16. Option to register RFID Cards without the need to setup a booking on V3 Desk Screen. Currently we are faced with having to register our users RFID Cards and only way is to book an open Personal Space, unfortunately we do not have any open Personal Spaces at the moment. It would be nice to have button option for the purpose of Registering RFID without needing to make a reservation.

    3 votes

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  17. Allowing the user to set their default working location for each day of the week would be a huge time saver.

    3 votes

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    1 comment  ·  Other  ·  Admin →
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  18. Hi Team,
    Currently Condeco has two source of settings defined for screens on Condeco web portal and Device hub portal which creates conflict leading to screen errors if different settings are mentioned on any of these sources.
    There should be a mechanisms to replicate setting from Device hub to Condeco web and vice versa so that settings at both portals is same and thus avoid conflict, additional efforts of updating both portals and reduce any user confusion.

    3 votes

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  19. this team day feature has been misused by folks and this is very concerning where desks were left empty, not occupied where teams booked the whole section for the whole week.

    so far the feature cannot be turned off for a particular site, it has to be done on the tenant level..

    3 votes

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  20. Add a flag or something to denote that a visitor has notes attached to their profile. So that each visitor profile does not have to be manually checked on the day for notes- making the use of this function more speedy and beneficial to admins.

    3 votes

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