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Serraview

Serraview by Eptura

Welcome to Serraview’s feedback site. We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Serraview

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432 results found

  1. Client Feedback Logged 04/01/20:

    "Ability for the system to propose and automatically apply space record ID numbers to a drawing or model within the system."

    Current Workaround: Space record ID numbers can be added to the CAD files or imported via an excel.

    5 votes

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    0 comments  ·  Platform  ·  Admin →
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  2. Ability to hide default security roles that the client does not need to see. This causes unnecessary clutter on the list.

    Example system roles: 'Scheduler User', 'Service Account', 'Import User'

    3 votes

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  3. Ability to turn on/off flags in the as-built indicating that a space is slated for a move

    5 votes

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    1 comment  ·  BOS  ·  Admin →
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  4. Give users the option to push the move ticket to an associated calendar (either a shared calendar for the whole organization, or a different calendar for each building). This would create a new meeting event on the related calendar with the relevant ticket information included in the meeting description. This would help clients communicate with the move team, as well as have a better understanding of how upcoming moves are currently scheduled. We should support Exchange and Gcal, just like with reservations.

    3 votes

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  5. Scenario: When clicking 'Refresh From Live' (and selecting 'based on occupant'), all the person's other locations are added to BOS as new rows. The user leaves one of those rows without a To Location.

    Currrent functionality: All moves will be implemented except rows that don't have a To Location.

    Suggestion: If a To Location isn’t set, give the user the option to 'Remove all BOS occupants from desks if they have no To Location' (not sure what the button should say), or to 'Ignore rows', or to 'Cancel' (i.e. don't implement; the user might want to bulk update some to…

    4 votes

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    0 comments  ·  BOS  ·  Admin →
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  6. OOB chargeback reports loaded into the standard DB for both fixed seating and agile seating

    5 votes

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  7. Condense display of on the screen in tables across the system. With the limited screen real estate of my laptop, I'm needing to adjust the zoom level of my browser just to see more info.

    2 votes

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    0 comments  ·  Platform  ·  Admin →
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  8. Allow me to upload/download DWG drawings to Serraview directly from AutoCAD.

    9 votes

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    Under Review  ·  0 comments  ·  Platform  ·  Admin →
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  9. Ability to configure workflows across all system modules and functions.

    2 votes

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  10. Ability for individuals to receive and respond to workflow tasks and notifications sent from the system via email without having to log into the system.

    2 votes

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  11. We should have the ability to configure the restriction of adding people to teams above a target ratio.
    If a team goes above a target ratio whilst being validated in the Workplace Module, the Workplace Administrator should get a message advising as such and asked to be redirected to the Raise New Service Request to:
    a) raise a growth, relocation or consolidation, etc, request or
    b) if their team allocation is wrong, for the allocation to be corrected in VBS.

    5 votes

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  12. Can I have a report that shows when users login/logout?

    8 votes

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    • Support for additional levels of a portfolio hierarchy e.g. Region, Site, Campus, Building, Floor
    • Support for configurable levels of space hierarchy with ability to delete space types that aren’t being used by the customer
    5 votes

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  13. Additional Historic Reporting:
    * When did Space Types Change?
    * When did Space Allocations Change?

    5 votes

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  14. Move request form has a floorplan map where end users can select the space they’d like to move to
    Move calendaring – ability to set dates by locations where moves can take place (i.e. remove weekends, holidays, etc.)
    Auto-population of request form based on SSO – request form recognizes the end user logging in and pre-populates their name, space assigned, org

    3 votes

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    0 comments  ·  BOS  ·  Admin →
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  15. Be able to customise the name for Workplace to another customer specific name such as Property Portal, Portal, etc. There are many platforms used by various departments called "Workplace" hence it causes confusion within the organisation.

    3 votes

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  16. Ability to support multiple interconnected concurrent deployments of Serraview (by region and/or country to address local requirements).

    1 vote

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    0 comments  ·  Platform  ·  Admin →
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  17. Ability to segregate select client data into separate database to meet specific client data segregation requirements

    1 vote

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    Under Review  ·  0 comments  ·  Platform  ·  Admin →
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  18. Ability to drill-down to record level details within forms/ grids, search results, dashboards, and reports.

    1 vote

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  19. Ability to store, track and report on direct billing in the system

    1 vote

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    0 comments  ·  Lease Admin  ·  Admin →
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