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Serraview

Serraview by Eptura

Welcome to the Serraview Ideas forum. We love hearing your feedback. If you have suggestions for ways Serraview can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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289 results found

  1. Insights Dashboard that provides a VBS style view showing block and stack with villages, neighbourhoods and teams, showing utilisation per floor.

    Provides a way for space planners to easily identify utilisation across a whole floor, either on a specific day or over a period of time.

    8 votes

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  2. In the Spaces module, reports are an option when you pull down the Space Types selection. However in any other view, the reports feature becomes gray and not applicable. Can these reports be made available in Spaces?

    8 votes

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    2 comments  ·  Spaces  ·  Admin →
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  3. Clients place a large move into a service request and data was visible however there is not an easy way to transfer this Data the into into BOS. looking to add an export to BOS feature from service request.

    7 votes

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    0 comments  ·  BOS  ·  Admin →
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  4. Integration of Proxyclick activity data into Serraview, similar to badge data.

    Configure an automated and repeatable receipt of data into Serraview via a daily import from ProxyClick

    4 votes

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  5. Only six Org Units can be selected in Report 22. Some clients would like to be able to select more.

    7 votes

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  6. Provide for custom or additional First Responder/Person of Interest categories, beyond the hard coded First Aid Officer and Fire Warden.

    This allows admins to define the titles of roles they wish to see within Engage, beyond the current workaround where some different roles have to be assigned to a category where the title doesn't align.

    6 votes

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  7. This would make the entire FPI process automated as some users currently need to rename non-unique spaces such as Core (e.g to "Core 1, Core 2" etc) for the FPI to work.

    7 votes

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  8. Be able to delete orphan org units without needing to remove orphan org units that are currently in VBS/Scenario Planner or related modules

    6 votes

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  9. System admins should be able to:
    - Customise the contents of confirmation emails for different sites
    - Customise if confirmation emails are sent for different sites or not
    - Configure if staff can opt in/out of confirmation emails

    8 votes

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  10. Display teams on floorplans via a visual such as color around desks, rooms and assets allocated to teams or neighbourhoods.

    13 votes

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  11. Currently when using SSO with Engage it has the feature of auto-provisioning users. It would be very beneficial to have the ability to turn off or on.

    Having this is critical for the client " The New School ".

    3 votes

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  12. There's a request to view allocation in Spaces, but Neighborhoods was also suggested.

    9 votes

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    2 comments  ·  Spaces  ·  Admin →
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  13. Currently, in the Spaces Module, one can edit tags by painting or using an eraser. I would love that same ability applied to Attributes, using a secured action.

    See attachment for a visual

    JAS

    22 votes

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    0 comments  ·  Spaces  ·  Admin →
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  14. When a self booking is cancelled by the user, or because they did not check in, the user should receive an in app and email notification.

    The action should remove the entry in My Bookings too or clearly marked as Cancelled.

    The cancellation message should be customisable by Admins, and made more distinct in the mobile and web apps on screen notifications.

    15 votes

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  15. Replace the current "Portfolio Overview" dashboard in Serraview Insights with one we customized.

    38 votes

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  16. Can we have Serraview on the iPad version? Since our Move Team is using iPad a lot. That would be a big help if we could edit Serraview on the iPad.

    6 votes

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    0 comments  ·  Spaces  ·  Admin →
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  17. The BOS - Arriving Locations report (#88) needs some re-vamping. Currently, the list of all employees in a neighborhood are physically listed on the floorplan, next to the letter shown in a KEY in a table at the bottom of the report.

    That could mean a very long list of employees that covers up much of the floorplan.

    Can the report be modified to list these associates in the table at the bottom of the report, instead?

    JAS

    33 votes

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    0 comments  ·  BOS  ·  Admin →
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  18. In the same way Serraview out of box reports have - Report #1 Building, Report #2 Floor, it would be great to have a report on Neighbourhood. an easy to use report that shows Column, building, Column floor, column neighbourhood column workpoint total, column people total. As a business engagement person, and a space planner it would be able to quicklly and easily assess neighbourhoods to identify quick opportunities.

    5 votes

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  19. Expand features included in the engage Person card, so you can see and add other details such as:
    - if they are a manager
    - If they have book on behalf of permission
    - Last booking date
    - Assigned building or floor
    - other fields via a custom field
    - All future bookings

    8 votes

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  20. Much like google business polular times to show how busy a floor/neighbourhood is, would Engage map one day have the location memory enabled to show such mapping, from history data to show average polularity and live data mapping. Would be amazing to have it for reporting or users. Workplaces all want to install sensors for this but if you can get it with the app, that would be a huge competitive advantage.

    4 votes

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