Skip to content
Eptura
Feedback by UserVoice

Serraview

Serraview by Eptura

Welcome to the Serraview Ideas forum. We love hearing your feedback. If you have suggestions for ways Serraview can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

Start contributing

  1. Search to see if your idea already exists and add your voice by commenting or voting.
  2. If you have an idea that’s not listed yet, submit a new entry.
  3. Select a category to tell us which area your idea addresses.

Serraview

Categories

JUMP TO ANOTHER FORUM

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

289 results found

  1. Currently, adding WAPs into the system is a manual task and requires the user to map the access point and then manually enter the name and BSSID.

    This can be time consuming and is not scalable when clients have hundreds or thousands of WAPs.

    Even if we could import the WAPs to a specific floor to allow us to then move their location on the floorplan would be great.

    Or at least add a default naming convention when mapping a WAP. At the moment when a WAP is mapped, the container has a blank name. This means that we are…

    24 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    In Development  ·  0 comments  ·  SVLive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. In Scenario Planner would like to be able to change space types and if a desk:
    - Change Space Type
    - Change Desk fixed or Flexi
    - Change Desk or Space Capacity

    23 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Additional configuration to emails to provide:
    - Embedding images
    - Changing colours
    - Changing fonts
    - Custom header
    - Removing Serraview footer

    23 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Even if an assignee is set, service requests will still show up as Unassigned in the Status field.

    Could Service Requests be updated so that, if there is an assignee, the status automatically changes to something other than Unassigned?

    23 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Once asset is released in BOS you have to go and finish the process manually in the locker tab. Automatic release of an asset connected to BOS would be perfect.

    23 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Currently, in the Spaces Module, one can edit tags by painting or using an eraser. I would love that same ability applied to Attributes, using a secured action.

    See attachment for a visual

    JAS

    22 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Spaces  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. When granting BOS Move Plan access to a Migration manager, I would like the BOS grid to be automatically filtered to show only the rows that the Migration Manager has access to.

    22 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  BOS  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. It would be nice to have a pop-up window to let you know you are about to be logged out, or to remind you that you need to log back into the system. I've had occasions where I come back to Serraview to upload a drawing without realizing I've been logged out. It would be nice to know in advance or to be able to continue your session by performing activity within Serraview. If you have the session end after so many minutes of inactivity, with the reminder (similar to a bank or credit card site) that you will be…

    22 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Using configurable colours, provide a way to mark sections of the floor background colour to reflect different zones, neighbourhoods or areas. This should include showing the name of the selected area.

    This could be used to show:
    - quiet zones
    - Busy zones
    - Specific neighbourhoods

    21 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. As a Space Planner I would like to see in a heat map of the floor which will help me see which desks are always used and never used.

    Data should have a combined view of:
    - Wired SVLive data
    - Wireless SVLive data
    - Sensor data

    Note: The report should show all the floors across our building in one report.

    21 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Default view for Service Requests should be "show mine" as opposed to showing all. This default view should also be available on BOS and Scenario. It saves us from having to search for our "files"

    21 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Give the ability to extract a PDF that is legible and clear from a custom insights floorplan created in Insights Editor. Currently the PNG format is completely un-readable and is honestly useless to extract.

    20 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Make the line that's in VBS & Scenario Planner VBS underneath the floor that you can click and drag to enlarge the size of the floor, much more obvious.
    At the moment it is practically hidden unless you know it's there

    20 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. When searching for a person to add as a Workplace Administrator to a team in 3.0, the search function doesn't provide much clarity on details of a person and two people with the same name may be indistinguishable.

    When searching for people in v2.6 there was Job Title and Org Unit provided and an additional pop-up information card that was displayed when hovering a person, the addition of something along these lines would be very helpful in searching and selecting intended people.

    20 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. It would be useful to be able to navigate around a floorplan, find storage or locker bays etc, click into them and be able to see their storage/locker/asset information. This could be done with an additional tab on the space form for space types that can have storage.

    It would be great if you could then have a link within that tab to open Storage, Lockers or Parking and view the asset. It would also be great if, from within SLP, you could do the inverse and easily get to the asset on a floorplan.

    20 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Spaces  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. When sending bulk emails (adhoc or template), it would be very useful to cc in Managers (e.g. check box to 'send emails to Managers?').

    Use case: when sending emails to users for any reasons, sometimes Managers should be aware too especially if they are not in the same location as their staff.

    20 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Platform  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. As a move planner/coordinator, it would be useful to be able to update space features in Scenario Planner VBS mode.

    Currently in 3.0, you can change the space type, but for back-to-work efforts (applying shift or phase approaches), more functionality is desired.

    20 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. People Directory needs to include:
    - Assigned workpoint
    - Start & End Date
    - Work Style (Fixed/Flexible/Work from Home)

    20 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. As an Engage admin,
    I would like the restricted access in Buildings to cascade down to Serraview Engage,
    to ensure only certain groups of people can make reservations and bookings in buildings that require higher security clearance.

    19 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. As a Relocation Manager, as I'm planning a major move in BOS, I'd like the system to automatically mark all destination workpoints as "on hold for future move" (retention status) in BAU so that I can get a sense of what spaces really are available.

    19 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  BOS  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?