432 results found
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Increase the amount viewable per page for Workplace Administration
Currently the limit for viewing Workplace Administrators defaults to 20/page and can only be increased to a maximum amount of 100/page. Previously you were able to view all workplace administrators and furthermore select all of them in one go. This allowed you to send out emails far easier to all users in one go, where selecting all at the moment only highlights all users on the page. This feature would be great as it reduces the time in sending out mass emails and also prevent users being missed in mass emails. Alternatively, the option to select all across all pages…
11 votes -
SVLive Anonymous Data - People Counts Only
Would be ideal to have a completely anonymous option for Serraview Live that solely counts the number of connected laptops on the floor (no HR data, no Cost Center, no Activity)
This is extremely valuable in EMEA where privacy concerns are very strict and are different from country to country. As of now, Locatee dominates the market by providing these type of anonymous metrics floor by floor
4 votes -
Custom color Move Data grid headings/tabs
In BOS, can we customize the coloring of BOS Move Data headings/tabs? This color coding will assist my users in distinguishing which tabs they are required to complete based on their role. E.G. Migration managers fill in all red headings, while Team Leaders fill in the details on green headings.
This will also reduce the risk of users access data they are not required to touch since Secured Actions and Restrictions have been removed in BOS.
6 votes -
Create Waitlist Functionality
When you have a shortage of lockers, often people need to be placed on a waitlist. This is currently managed in SV2.0 by custom fields/custom reports. I would like to be able to manage this within SLP, an dbe able to see # of people on waitlist vs: # of free lockers, or be alerted when a locker is released and I have someone on the waitlist for that location.
13 votes -
Auto-archive of implemented BOS
Once BOS has been implemented, it should automatically archive. At the moment, the BOS file remains active and we need to manually archive the file, when it really should be archived.
13 votes -
Serraview Home Page Customization
The home page of Serraview should be customized based on what modules the user has access to or based on roles. For example:
- Executive users provided with dashboards from Insights
- Users without access to Service Requests or Scenario Plans have those tabs hidden
- Workplace admins summary of validation required
- If Service Requests aren't used, system administrators should have the option of hiding it from the home page navigation.
- The links available on the navigation bar should be based on a user's role. For example, if the user doesn't have access to BOS, that module should…29 votes -
Login Timeout Pop-Up
It would be nice to have a pop-up window to let you know you are about to be logged out, or to remind you that you need to log back into the system. I've had occasions where I come back to Serraview to upload a drawing without realizing I've been logged out. It would be nice to know in advance or to be able to continue your session by performing activity within Serraview. If you have the session end after so many minutes of inactivity, with the reminder (similar to a bank or credit card site) that you will be…
22 votes -
Critical Locations for Covid
With Covid happening it would be good to come up with a way to identify tiers of critical locations without removing who is currently or who will be in the space.
Tiers -> Tier 1 and Tier 2
Tier 1 – critical teams need to remain in locations on site
Tier 2 – second most critical in their locations
Critical Location ->
Using that to identify what floors need to remain open for the Bank to run
Help knowing what locations to keep open, which to close, cleaning schedules, etc
Needed a way to show visually
4 votes -
'Add employee' functionality in BOS should have more details to determine correct employee
When adding a name to a BOS (or adding a Migration Manager to BOS), typing a name like 'Jennifer Brown' brings up many choices. Can additional information be available in the pop-up to better identify the correct person. Would like to see - Team, Current Location, email address
29 votes -
Make Retention Status highlight a brighter yellow and more noticeable in VBS
The highlight which appears in VBS for spaces with a Retention Status is not noticeable. Please make the highlight color bright yellow and bigger See attachment.
13 votes -
BOS Refresh From Live - No 'To Location'
Scenario: When clicking 'Refresh From Live' (and selecting 'based on occupant'), all the person's other locations are added to BOS as new rows. The user leaves one of those rows without a To Location.
Currrent functionality: All moves will be implemented except rows that don't have a To Location.
Suggestion: If a To Location isn’t set, give the user the option to 'Remove all BOS occupants from desks if they have no To Location' (not sure what the button should say), or to 'Ignore rows', or to 'Cancel' (i.e. don't implement; the user might want to bulk update some to…
4 votes -
Add the option to automatically generate space numbers on floorplan import
Client Feedback Logged 04/01/20:
"Ability for the system to propose and automatically apply space record ID numbers to a drawing or model within the system."
Current Workaround: Space record ID numbers can be added to the CAD files or imported via an excel.
5 votes -
Support for using multiple CAD/REVIT files as a single floor
Client Feedback Logged 04/01/20:
"Ability to identify multiple wings and drawing/ model files as a single floor in order to manage large floor plates that have been divided up across multiple drawing/ model files"
Current Workaround: None
6 votes -
Real time utilization reporting
Have the ability to generate and view SVLive utilization reporting in real-time rather than the current 1-day delay. This is particularly important from a BCP perspective.
38 votes -
Import standard image file formats (.jpeg, .png) as floorplans
Client feedback logged 04/01/20:
"Ability to use image file (e.g. .jpeg, .png) for as built floor plan, space inventory management, occupancy planning, move management, space allocations/chargebacks, free address/hoteling, and utilization tracking."
Current Workaround: Serraview currently supports both AutoCAD and Revit formats for floorplan imports.
1 vote -
Display text description of object in floorplan view
Client feedback logged on 04/01/20:
"Ability to display a text description of an asset, HR, or space record by hovering over the record on a floor plan"
Workaround: Information can be accessed by clicking on the object to review it's attributes.
Additional Information: This feature should be present on Space Viewer as well. There should be several configuration options governing this available in the config menu as well, such as font format and number of characters shown in description. Double clicking on the description bubble should open the attached object's data page.
10 votes -
Ability to link an image file to an asset or space record
Client input logged on 04/01/20:
"Ability to link an image file to an asset, HR, or space record"
Current Workaround: None. While HR records can have an associated image file, Asset and Space records cannot.
6 votes -
Additional Report Detail Needed in help.serraview.com
Descriptions and screenshots exist for built-in reports in help.serraview.com. Additional details would prove very helpful such as including the formulas for calculations and an explanation of each column header.
Here is an example using report #221: https://help.serraview.com/display/SVEN/221+Badge+Swipe+Portfolio+Utilization+Report
How is Utilization calculated? Define "Unknown" and "Visitor" under Entrants.
16 votes -
Remote Working / Work from Home
Remote workers are usually assigned to a building record with an HR Status of “Remote”.
Within Serraview, you cannot assign a person to a building. He/she must be assigned to a floor/neighborhood/allocation/space which then rolls up to the assignment for the building. The issue with this is that the remote workers should NOT roll up to the assignment of the building since those workers are not coming into the office i.e. should not be impacting space planning decisions.
Serraview also does not contemplate HR Status. An organization would want to set the HR Status to “Remote” for an employee in…
30 votes -
workplace Portal - Move Request Ticket Creation
Ability to toggle on/off a move mode within the Workplace Portal (e.g. when move mode is on and an employee is moved via drag and drop, system creates a move request ticket which flows through for an admin to action)
2 votes
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