432 results found
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Ability for individuals to receive and respond to workflow tasks and notifications sent from the system via email without having to log into
Ability for individuals to receive and respond to workflow tasks and notifications sent from the system via email without having to log into the system.
2 votes -
Support multiple interconnected concurrent instances of Serraview
Ability to support multiple interconnected concurrent deployments of Serraview (by region and/or country to address local requirements).
1 vote -
Segregate people data into separate database to meet specific data segregation requirements
Ability to segregate select client data into separate database to meet specific client data segregation requirements
1 vote -
Ability to drill-down to record level details within forms/ grids, search results, dashboards, and reports.
Ability to drill-down to record level details within forms/ grids, search results, dashboards, and reports.
1 vote -
Ability to track key lease dates and generate automatic ticklers/notifications to initiate planning processes
Ability to track key lease dates and generate automatic ticklers/notifications to initiate planning processes
5 votes -
Ability to store, track and report on direct billing in the system
Ability to store, track and report on direct billing in the system
1 vote -
Ability to notify move project user when space assignments and as built floor plan changes impact a pending move project
Ability to notify move project user when space assignments and as built floor plan changes impact a pending move project
4 votes -
Ability to hide default system security roles
Ability to hide default security roles that the client does not need to see. This causes unnecessary clutter on the list.
Example system roles: 'Scheduler User', 'Service Account', 'Import User'
3 votes -
Auto Floor Population when plug into network on site
When we visit site, and plug our laptops into the network/or WiFi, what about having the system automatically recognise where we have plugged in (i.e. building, floor and maybe even desk) so when you open up Serraview the default screen opens on the floor you are located instead of then having to search for the building, floor etc.
1 vote -
1 vote
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Default Service Request to "Show mine"
Default view for Service Requests should be "show mine" as opposed to showing all. This default view should also be available on BOS and Scenario. It saves us from having to search for our "files"
21 votes -
Service Request calendar integration
Give users the option to push the move ticket to an associated calendar (either a shared calendar for the whole organization, or a different calendar for each building). This would create a new meeting event on the related calendar with the relevant ticket information included in the meeting description. This would help clients communicate with the move team, as well as have a better understanding of how upcoming moves are currently scheduled. We should support Exchange and Gcal, just like with reservations.
3 votes -
16 votes
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Home screen warnings about password expiration even if users are taken in passed the login by SSO.
Ability to change workstation dot size, or choose customized icons and highlights
7 votes -
People Directory additional fields
People Directory needs to include:
- Assigned workpoint
- Start & End Date
- Work Style (Fixed/Flexible/Work from Home)20 votes -
Display Space Area in VBS
The Overview of the space in VBS does not show the same area calculation as it does in the Space Viewer. It would be good to not have to switch between.
25 votes -
Sort Secured Action tables
Both the Assigned Secured Actions and the Add Secured Actions tables should be sorted alphabetically to make it easier to find certain secured actions.
4 votes -
Ability to report from filtered 'People Directory'
Ability to report from filtered 'People Directory'
8 votes -
Measure WiFi utilization of spaces
Have the ability to capture the utilization of spaces for users who are connected to Wi-Fi.
For example: If the user's triangulation has them located on a bench or collaboration space, capture the user's details including the time spent at the space.
This will become very useful as we move into the new norm post-COVID-19, where employees will come back to the office to collaborate rather than use desks/workpoints.
12 votes -
Building/Employee update via VBS
You used to be able to access both building details & employee details (via VBS) to update information. Now I have to open VBS, the "Assets" section & the "Admin" section in order to perform changes. This is very inconvenient. Any chance these functions can be reinstated?
5 votes
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