469 results found
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BOS Refresh From Live - No 'To Location'
Scenario: When clicking 'Refresh From Live' (and selecting 'based on occupant'), all the person's other locations are added to BOS as new rows. The user leaves one of those rows without a To Location.
Currrent functionality: All moves will be implemented except rows that don't have a To Location.
Suggestion: If a To Location isn’t set, give the user the option to 'Remove all BOS occupants from desks if they have no To Location' (not sure what the button should say), or to 'Ignore rows', or to 'Cancel' (i.e. don't implement; the user might want to bulk update some to…
4 votes -
Add the option to automatically generate space numbers on floorplan import
Client Feedback Logged 04/01/20:
"Ability for the system to propose and automatically apply space record ID numbers to a drawing or model within the system."
Current Workaround: Space record ID numbers can be added to the CAD files or imported via an excel.
5 votes -
Support for using multiple CAD/REVIT files as a single floor
Client Feedback Logged 04/01/20:
"Ability to identify multiple wings and drawing/ model files as a single floor in order to manage large floor plates that have been divided up across multiple drawing/ model files"
Current Workaround: None
6 votes -
Real time utilization reporting
Have the ability to generate and view SVLive utilization reporting in real-time rather than the current 1-day delay. This is particularly important from a BCP perspective.
38 votes -
Import standard image file formats (.jpeg, .png) as floorplans
Client feedback logged 04/01/20:
"Ability to use image file (e.g. .jpeg, .png) for as built floor plan, space inventory management, occupancy planning, move management, space allocations/chargebacks, free address/hoteling, and utilization tracking."
Current Workaround: Serraview currently supports both AutoCAD and Revit formats for floorplan imports.
1 vote -
Generate QR codes for Assets, and use QR codes to track/update Assets
Client feedback logged on 04/01/20:
"Ability to generate and link a QR or bar code with an asset record for asset labeling and tracking."
Current Workaround: None.
3 votes -
Display text description of object in floorplan view
Client feedback logged on 04/01/20:
"Ability to display a text description of an asset, HR, or space record by hovering over the record on a floor plan"
Workaround: Information can be accessed by clicking on the object to review it's attributes.
Additional Information: This feature should be present on Space Viewer as well. There should be several configuration options governing this available in the config menu as well, such as font format and number of characters shown in description. Double clicking on the description bubble should open the attached object's data page.
10 votes -
Ability to link an image file to an asset or space record
Client input logged on 04/01/20:
"Ability to link an image file to an asset, HR, or space record"
Current Workaround: None. While HR records can have an associated image file, Asset and Space records cannot.
6 votes -
Import wizard
A "wizard" in the GUI to walk end-users through importing data inclusive of an import mapping mechanism in the GUI i.e. mapping columns in an excel to fields in Serraview
2 votes -
Additional Report Detail Needed in help.serraview.com
Descriptions and screenshots exist for built-in reports in help.serraview.com. Additional details would prove very helpful such as including the formulas for calculations and an explanation of each column header.
Here is an example using report #221: https://help.serraview.com/display/SVEN/221+Badge+Swipe+Portfolio+Utilization+Report
How is Utilization calculated? Define "Unknown" and "Visitor" under Entrants.
16 votes -
Remote Working / Work from Home
Remote workers are usually assigned to a building record with an HR Status of “Remote”.
Within Serraview, you cannot assign a person to a building. He/she must be assigned to a floor/neighborhood/allocation/space which then rolls up to the assignment for the building. The issue with this is that the remote workers should NOT roll up to the assignment of the building since those workers are not coming into the office i.e. should not be impacting space planning decisions.
Serraview also does not contemplate HR Status. An organization would want to set the HR Status to “Remote” for an employee in…
30 votes -
Flex Seating Capacity Dashboard
As a Space Planner I want to see a simple dashboard that shows me how much flex seating capacity I have based on the target occupancy ratios I have set.
This dashboard should show:
- #Total WPS
- #Flex WPS
- #Fixed WPS
- Target Seating Ratio (Average)
- Flex Seating Capacity (WPS * Target Seating Ratio)
- Occupancy (Assignments)
- Opportunity (Capacity less Occupancy)
- $/Person (at capacity)The dashboard should allow me to see high level numbers, the quickly drill down into particular locations.
1 vote -
Basics - Inventory Dashboard
As a Space Planner I want a simple dashboard of my current space inventory so that know what space we've got and can tell my executive about it.
It should include:
- # locations (leaf level regions or cities)
- # buildings
- # floors
- # Workpoints
- # Collaborative Spaces (Seats > 0)
- # RSF
- # USF
- total cost
- average cost/WP
- average cost/SF
- average USF/WPThis dashboard should:
a. make it easy to see high level metrics, and then drill down to see more details.
b. show where my buildings are on…4 votes -
workplace Portal - Move Request Ticket Creation
Ability to toggle on/off a move mode within the Workplace Portal (e.g. when move mode is on and an employee is moved via drag and drop, system creates a move request ticket which flows through for an admin to action)
2 votes -
Sensor Integration/Support - Enlighted
Can we have a pre-built sensor connector for Enlighted to plug into SG2
1 vote -
Test network switches through the UI
It would be great to have the ability to 'ping' a network switch or run an SNMP Walk to confirm connectivity to the switch from within the Serraview UI. If the ping fails then it can prompt the user with suggestions as to why the ping was unsuccessful.
8 votes -
Ability to manage (add/remove) network switches easily
Currently, managing network switches can be challenging, especially removing switches since you need to have a list of all the switches and remove the switch from the list - the importer then treats the file as a source of truth. Whereas you can add a new switch without requiring the entire list of switches. Adding a 'add or remove' column would suffice.
6 votes -
Team seating environments requirements for planning
I want to track and see what each team's requirements are so that I can scenario plan where a team can be blocked
E.g. - Finance team requires 2 conference rooms, 3 phone booths
1 vote -
SAML API to manage Serraview user security
API for User Security (SAML) to manage Serraview user access within your own secure identity management system (e.g. Okta, MS Azure)
As there is no automation around the security roles in Serraview, it would be nice to be able to intergrate security roles in the API so I can report and manage access. This would be an extremely usefully feature and remove a bunch of manual work as an admin.
9 votes -
Conflict management for moves
Prompts for alerting users of conflicts with moves
27 votes
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