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Serraview

Serraview by Eptura

Welcome to Serraview’s feedback site. We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Serraview

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428 results found

  1. Client Feedback Logged 04/01/20:

    "Ability to identify multiple wings and drawing/ model files as a single floor in order to manage large floor plates that have been divided up across multiple drawing/ model files"

    Current Workaround: None

    6 votes

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    0 comments  ·  Platform  ·  Admin →
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  2. Client input logged on 04/01/20:

    "Ability to link an image file to an asset, HR, or space record"

    Current Workaround: None. While HR records can have an associated image file, Asset and Space records cannot.

    6 votes

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    Under Review  ·  0 comments  ·  Platform  ·  Admin →
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  3. Currently, managing network switches can be challenging, especially removing switches since you need to have a list of all the switches and remove the switch from the list - the importer then treats the file as a source of truth. Whereas you can add a new switch without requiring the entire list of switches. Adding a 'add or remove' column would suffice.

    6 votes

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    1 comment  ·  SVLive  ·  Admin →
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  4. Create Waiting lists for floorplans/neighbourhoods/team allocations, when no work points are available. If a work point becomes available it will create a booking as per the waiting list.

    5 votes

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  5. Add a Parameter to Service Request emails to include the summary entered when the Service Request is submitted. This way if someone has multiple Service Requests open they can tell which is which, based off the summary the originally entered. The parameter options available do not include a summary.

    5 votes

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  6. Create a waitlist system for desk bookings when the office is full. The system could automatically assign desks to people on the waitlist as soon as one becomes available. If automatic booking isn't possible, users could receive instant notifications when a desk opens up. Possibility that they can set preferences for specific desk types and get alerts only when a matching desk becomes free.

    5 votes

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  7. Add in the ability to clear a persons occupancy from the people directory menu. If I search a person and see they are in a location when they shouldn't be I'd like to have a "remove from location" button right there on their record so I don't have to go to the VBS and search for them again to remove them

    5 votes

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  8. To ADD / REMOVE MARKERS
    This option is possible only when User has access to Edit floor icon.
    We need to prevent edit floor, especially Overview, Attributes features.,,,
    Is it possible to move Markers from Edit Floor to View floor, only? (one good example is TAGGING)
    Thanks

    5 votes

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    0 comments  ·  Spaces  ·  Admin →
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  9. 5 votes

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  10. Our client would like to have a layer that shows specific manufacturing/lab equipment but can be toggled on/off and is only accessible to certain user roles for security reasons. I can see this also being beneficial for IFM to toggle on/off certain fixtures and lighting, or even for space planners to toggle furnishings on/off.

    5 votes

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    0 comments  ·  Spaces  ·  Admin →
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  11. When I am working in Spaces and I select the Space Type colors I want to see and uncheck the ones I do not, I make a change, such as changing the seat count by opening a room and making the change, after I Update Space by clicking the blue button all the space types have turned back on, not the way I left it when I checked the spaces I want to see.

    5 votes

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    0 comments  ·  Spaces  ·  Admin →
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  12. We would like to be able to move the space numbers to not be centered on corridors as they may overlap with other space names/numbers and make it impossible to use them for wayfinding. We would like to be able to shift those numbers to where it may make more sense for users and admins to easily see labels in the correct places.

    5 votes

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    0 comments  ·  Spaces  ·  Admin →
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  13. In the same way Serraview out of box reports have - Report #1 Building, Report #2 Floor, it would be great to have a report on Neighbourhood. an easy to use report that shows Column, building, Column floor, column neighbourhood column workpoint total, column people total. As a business engagement person, and a space planner it would be able to quicklly and easily assess neighbourhoods to identify quick opportunities.

    5 votes

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  14. Make Space Attribute 'Image URL' Clickable. Our images are stored externally, having a clickable link to view would be much more convenient than copy/paste.

    5 votes

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    0 comments  ·  Spaces  ·  Admin →
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  15. Request to create a report (Excel) to show Retention Notes from the Workplace or VBS modules. There is an existing report (Workpoints) that shows Comments added in VBS, but we are requesting to add the Retention Notes also.

    5 votes

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  16. When tagging in VBS, you are unable to see the tags on the floorplan (you can see this on the stack). To view the floorplan with the tag, you have to access this through the spaces application. Can we put it on the VBS?

    5 votes

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  17. Increase the limit of rows in the workpoint import to allow us to easily bulk update information with an excel sheet. When a client has hundreds of buildings it is not easy to use the VBS or Scenario Planner to bulk update information. When I have 38,000 rows of data to import and I need to split that into 38 files according to the 1000 row limit on the help site, that is not a usable import

    5 votes

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    0 comments  ·  Usability  ·  Admin →
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  18. As an Occupancy Planner,
    I would like to be able to include more than 8 buildings
    So that I can better manage large-scale moves.

    5 votes

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  19. 5 votes

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  20. A blank floorplan pdf report showing space type, area measure, and space name

    5 votes

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