289 results found
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Additional User Privacy Options
When opting in or out of Engage visibility, it would be useful to choose if users can:
- Hide or display my live status (SVLive)
- Allow people in my team/org unit to see my details but hidden from users in other teams
- Hide or display my email and contact details, photo and role
- Hide or display my booking history (current, past and future)9 votes -
Add Comment or Description When Reserving or Cancelling a booking
As an Engage Admin/Facilities Manager,
I would like Engage users to be able to enter comments
- When booking a desk or space
- When cancelling a booking or spaceComments can be used to explain why they're reserving/cancelling the booking (team meeting, working on a project, needs specific equipment, catering requests), So that management can better understand why employees are reserving certain seats.
9 votes -
Add scroll bar to Reservation Assist's type and equipment drop down lists
Add a scroll bar for the Type and Equipment drop down lists. The "Show Available Spaces" field at the bottom of the page has an equally sized white field above it. Unless the user knows this, they could easily misinterpret this to mean that the displayed list is complete rather than scroll down for more options.
9 votes -
Service Request Default Assignee Location Options
Currently, the Default People feature only allows for configuration at the Region level. The Location option needs to allow for lower level options - i.e. city, building, etc. In our instance, we have multiple planners per region and as a result cannot use this default feature. Service Requests are currently manually reviewed and assigned one by one. This is labor intensive and takes unnecessary time.
9 votes -
Bulk Update Retention Status Comments
You can currently perform an Occupancy Import to Bulk Update Retention Statuses. It would be great to also have the ability to update Retention Status Comments in either this same import or via the Bulk Update tool.
9 votes -
Use Engage App to replace employee physical security passes
Configure the Engage application to receive and manage digital access credentials from HID.
This would enable employees mobile devices (e.g. smartphone) to gain access to secured doors, gates, lockers, printers, networks, services, etc, in replacement of a traditional physical access pass.
Would significantly reduce the administration of physical security management, including issuing, temporary and lost passes, termination, and increase enterprise security.
https://www.hidglobal.com/solutions/access-control/hid-mobile-access-solutions
9 votes -
Bulk Update - Select Children of Space Types
Currently, when filtering to a Parent Space Type (eg. Office Area), it will ONLY filter to Office Area Space Types and not everything below such as everything under Workspace, Non-Traditional Workspace and Support Services.
This means that in order to select all of my required Space Types, I will need to manually select many individual Space Types some many layers deep.
It would be great if this worked in the same way as the Location filter where selecting Australia would select every Child location and their Children as well.
9 votes -
Workplace Portal - See Meeting Room Labels
Toggle on/off labels for all space types, not just occupiable space (i.e. we'd like to be able to see the meeting room space numbers)
9 votes -
Floorplan Report that can filter based on Employee Tags
I'd like to run a floorplan report that can highlight employee tags and filter on them
9 votes -
Browser limitations with IE - Notification needed
Please provide a pop up notification that Serraview 3.0 is not compatible with Internet Explorer when user try to access via IE. Despite our instructions to use Chrome or Edge, users are still connecting via IE. We are getting some complaints about the software and I fear there are even more users who get the same bad results but have just decided not to Serraview. This is needed asap. Could a banner on the home screen be added temporarily until this is available?
9 votes -
Real Time Threshold Notifications
With insights now pushing threshold notification emails / Alerts there is a lot of requests for notifications when a floor goes over a threshold in 'near' real-time. Current architecture allows for these alerts but generally overnight or delayed. The New world post covid means businesses are setting % Utilisation Thresholds for social distancing rules and return to work plans.
I think SVLive data is the best option for companies to do this and if we can access not just in Locator / Engage but also that Utilisation being to high on a floor to inform the admins to stop taking…
9 votes -
Workplace Tags
Add Tags to Workplace form so users can view or edit. Also, ability to search for tags with the functionality that exists in v2.6 VBS
9 votes -
SAML API to manage Serraview user security
API for User Security (SAML) to manage Serraview user access within your own secure identity management system (e.g. Okta, MS Azure)
As there is no automation around the security roles in Serraview, it would be nice to be able to intergrate security roles in the API so I can report and manage access. This would be an extremely usefully feature and remove a bunch of manual work as an admin.
9 votes -
AutoCAD Plugin
Allow me to upload/download DWG drawings to Serraview directly from AutoCAD.
9 votes -
Hide and Reorganize Markers - Quick Select/Deselect Feature
We would like the ability to hide markers that are not being used and/or will never be used. If there was a way to add something in the admin panel so that you can click a checkbox to turn them on or off in the markers panel, that would be great.
It would also be very helpful to be able to drag and drop to reorganize them. Currently, they default to alphabetical which makes it hard to find the few that we use - we've had to resort to putting a character at the front so they all get grouped…
8 votes -
Show Pictures in VBS, Spaces, & Locator
As there is a feature to upload pictures of rooms in either VBS or Spaces, it would be nice to see pictures in those modules. Either hovering over a room or clicking it brings up a card with room info. Showing the picture as well would be ideal. Having this available in Locator would be helpful. Currently it only shows up in Engage.
8 votes -
Clearer "cancel booking" label
When looking to delete your own booking, add a clear and larger "Cancel booking" label alongside the trash can icon.
8 votes -
Insights Utilisation - SVLive - People on Site
Insights Dashboard that provides a VBS style view showing block and stack with villages, neighbourhoods and teams, showing utilisation per floor.
Provides a way for space planners to easily identify utilisation across a whole floor, either on a specific day or over a period of time.
8 votes -
Reports for Different Views
In the Spaces module, reports are an option when you pull down the Space Types selection. However in any other view, the reports feature becomes gray and not applicable. Can these reports be made available in Spaces?
8 votes -
Reservation Confirmation email enhancements
System admins should be able to:
- Customise the contents of confirmation emails for different sites
- Customise if confirmation emails are sent for different sites or not
- Configure if staff can opt in/out of confirmation emails8 votes
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