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Serraview

Serraview by Eptura

Welcome to the Serraview Ideas forum. We love hearing your feedback. If you have suggestions for ways Serraview can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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289 results found

  1. The closest First Responders/ECO/First Aid Officer member (to the person running a search) is listed first in the search list. This would make it easier for people to contact an ECO member quickly, who is closest to an incident.

    7 votes

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  2. In the equipment section of 'Reservation Assist', all unique equipment/attributes show when these may not be applicable for the Users of Engage.

    There should be a configuration option that allows you to select which attributes you wish to display in the Reservation Assist.

    7 votes

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  3. In the proposed new structure of Serraview modules, some items are placed into categories that don’t seem to make sense. Below are my proposed changes to the structure:
    Move “User Security” to Admin Settings > System Configuration. "User Security" is an action that is protected and given to a special role to ensure all users are approved before granting access.

    Move Org Hierarchy, Space Types and Bulk Updates to Resources. These actions are commonly accessed by various roles for the work they perform and not as restricted.

    7 votes

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  4. As an admin,
    When viewing Import Results,
    I would like all rows with the status of "Updated" to include an import message indicating what was changed, or two columns indicating the old and new values
    So that I can better understand the data transformations and what changes were made.

    7 votes

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    0 comments  ·  Usability  ·  Admin →
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  5. At the moment every time we create or change someone’s access it results in the person receiving unnecessary emails. Additionally when creating account we don’t always want to send out the invitation straight away due to outstanding training etc ad we don’t want them having access until the appropriate time. Are we able to make the email function in Workplace admin manual?

    7 votes

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  6. Can't enter new asset assignments in BOS, need to update Assets (ie locker assignments) in the Asset module as a separate step

    7 votes

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    0 comments  ·  BOS  ·  Admin →
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  7. Ability to hide project region buildings from Service Request move information selection.

    These are sensitive or irrelevant selections for end users.

    7 votes

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  8. It would be great to have a SR report that captures all of the details submitted in the service request. Report 35 - Service Request Raw Data only provides some information not everything that has been input into the service request.
    If a report like the BOS Report 102 could be created for SRs, that would be beneficial.

    7 votes

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  9. It would be useful to be able to disconnect a new scenario from live data. Resolving conflicts is useful on smaller planning projects, but on larger portfolios where thousands of changes occur daily, it would be good to plan with the data captured when creating the scenario, and the ability to completely disregard changes/validations in the live environment during that planning phase.

    7 votes

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  10. Ability to change workstation dot size, or choose customized icons and highlights

    7 votes

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  11. As a user of Engage, I want to show my colleges that I'm:
    - on leave
    - working from home

    ...so they know not to try to find me in the office.

    Background
    It's great to know where someone sits, but just as importantly, to know when they are not there. It would be great to have a place in Engage where this could be set.

    Especially post COVID-19 where more people are likely to be working from home than what it typical.

    Possible features
    - Quick I'm not in the office day
    - Quick I'm working from home today…

    7 votes

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  12. Show a "You-Are-Here" blue dot just like google maps does

    7 votes

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  13. As a buyer of Serraview, I'd like as smooth and quick of a deployment as possible. The product should support a "DIY Deployment"when possible as well. Some ideas include:

    • streamlined export/import process with fewer columns (just the key ones)
    • self-help configuration with just the necessary options
    7 votes

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  14. In Buildings and Floors, Serraview has a Post Code box for the address under the edit mode. However outside the edit mode this code does not show. Please turn on so that my client, who has no access to edit, can see this zip code - post code information. See the pictures below to illustrate this point.

    6 votes

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  15. Currently Engage is used for reservation. It would be nice if it could be used for wayfinding as well. As I understand it, Locator could be going away. Would be nice to use Engage to search for a conference room or a person. Perhaps have the option of Administrators turning on/off functions of Engage based on the client's needs.

    6 votes

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  16. Administrators should be able to book beyond the future booking limit that has been set up, for example for an upcoming event, without having to expand the range for all users.

    6 votes

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  17. We would like to be able to move the space numbers to not be centered on corridors as they may overlap with other space names/numbers and make it impossible to use them for wayfinding. We would like to be able to shift those numbers to where it may make more sense for users and admins to easily see labels in the correct places.

    6 votes

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    0 comments  ·  Spaces  ·  Admin →
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  18. Provide for custom or additional First Responder/Person of Interest categories, beyond the hard coded First Aid Officer and Fire Warden.

    This allows admins to define the titles of roles they wish to see within Engage, beyond the current workaround where some different roles have to be assigned to a category where the title doesn't align.

    6 votes

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  19. Be able to delete orphan org units without needing to remove orphan org units that are currently in VBS/Scenario Planner or related modules

    6 votes

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  20. Can we have Serraview on the iPad version? Since our Move Team is using iPad a lot. That would be a big help if we could edit Serraview on the iPad.

    6 votes

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    0 comments  ·  Spaces  ·  Admin →
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