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Serraview

Serraview by Eptura

Welcome to Serraview’s feedback site. We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Serraview

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432 results found

  1. Report 46 is a great report detailing my team stacks against each building.

    1 - Can we rebuild this report in Insights?
    2 - Can we build a stack report per building? That is, a building on the Y axis, and total workpoints per org unit in the building on the stack bar?

    3 votes

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  2. When searching for a person to add as a Workplace Administrator to a team in 3.0, the search function doesn't provide much clarity on details of a person and two people with the same name may be indistinguishable.

    When searching for people in v2.6 there was Job Title and Org Unit provided and an additional pop-up information card that was displayed when hovering a person, the addition of something along these lines would be very helpful in searching and selecting intended people.

    20 votes

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  3. Currently, when renaming a floor, you are able to type as many characters as you like, but without any warning or error, it will only save the first 20 characters. This limitation does not apply to the Zone, which will have the completed floor name with no cap on characters.

    It would be appropriate to only allow 20 characters to be typed, or a warning to show when going above the threshold, so users do not have a floor with a half cut-off name without knowing.

    3 votes

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  4. Allocation of lockers to get an automated email to the user like in workplace admins.

    1 vote

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  5. In scenario planning, the split team tool requires users to define the distribution of seats by a %. Users should be able to define this difference by whole numbers as well. For example, if I'm splitting a team of 150, and I want a group of 12, that would be 7.9% (which is something I'd have to calculate). Instead the user should be able to type in 12 to set one piece at a size of 12, and the other side size is set automatically at 150-12= 138.

    4 votes

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  6. With insights now pushing threshold notification emails / Alerts there is a lot of requests for notifications when a floor goes over a threshold in 'near' real-time. Current architecture allows for these alerts but generally overnight or delayed. The New world post covid means businesses are setting % Utilisation Thresholds for social distancing rules and return to work plans.

    I think SVLive data is the best option for companies to do this and if we can access not just in Locator / Engage but also that Utilisation being to high on a floor to inform the admins to stop taking…

    9 votes

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    0 comments  ·  SVLive  ·  Admin →
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  7. When granting BOS Move Plan access to a Migration manager, I would like the BOS grid to be automatically filtered to show only the rows that the Migration Manager has access to.

    22 votes

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    1 comment  ·  BOS  ·  Admin →
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  8. In the Bulk Update tool, for Spaces entities, please add the 'Show Availability in Locator'

    This will make my job so much faster.

    This is handy as I launch Engage.

    13 votes

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    0 comments  ·  Spaces  ·  Admin →
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  9. It would be useful to be able to navigate around a floorplan, find storage or locker bays etc, click into them and be able to see their storage/locker/asset information. This could be done with an additional tab on the space form for space types that can have storage.

    It would be great if you could then have a link within that tab to open Storage, Lockers or Parking and view the asset. It would also be great if, from within SLP, you could do the inverse and easily get to the asset on a floorplan.

    20 votes

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    1 comment  ·  Spaces  ·  Admin →
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  10. Currently, adding WAPs into the system is a manual task and requires the user to map the access point and then manually enter the name and BSSID.

    This can be time consuming and is not scalable when clients have hundreds or thousands of WAPs.

    Even if we could import the WAPs to a specific floor to allow us to then move their location on the floorplan would be great.

    Or at least add a default naming convention when mapping a WAP. At the moment when a WAP is mapped, the container has a blank name. This means that we are…

    24 votes

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    In Development  ·  0 comments  ·  SVLive  ·  Admin →
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  11. Currently when you double click on a space to edit it' data, the space itself doesn't highlight its boundaries. So in the case, where a floorplan has multiple spaces with same space-types (same color), you are not able visually see, which space you are editing. A simple visual display of the shape's boundary would resolve this issue.

    4 votes

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    Under Review  ·  0 comments  ·  Spaces  ·  Admin →
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  12. Is it possible on the below screen shot attachment to add a column so we can see who the requester is? It would save a lot of time if this was easily viewable rather then viewing each one individually – I know we can use the search function but I feel adjusting the below is better.

    13 votes

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  13. When removing a person from a Team as a Workplace Administrator, system should send an email alerting admin they've been removed from list of teams at respective locations. This would work concurrently to adding admins to teams for them to receive notification of changes.

    OR even better, a workplace admin change email that tells the admin teams they've been added and/or removed from.

    2 votes

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  14. Currently, using the Export Floorplan feature, enables us to export Serraview mapping including any manual space name or type changes since I imported the floorplan.

    As we gain the enhancement of manual mapping back into V3, I want to be able to export manual space shape and new spaces into the AutoCad export.

    This will allow me to ensure my next floorplan import update will include my current changes for accurate updates, as well as requiring less effort in updating the original file to match.

    6 votes

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  15. And admin should be able to assign a single secured action to a user without having to assign a complete role. Many times you need a person to have exactly the same access as an existing user with the need for that user to have one more secured action or one less.

    In these cases I've had to create a role with one secured action in it. This has happened multiple times which means the list of roles increases to the point of massive confusion. It would be far easier to have a few standard roles, and the ability to…

    4 votes

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  16. Add Audit History to Scenario Planning

    6 votes

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  17. Additional configuration to emails to provide:
    - Embedding images
    - Changing colours
    - Changing fonts
    - Custom header
    - Removing Serraview footer

    23 votes

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  18. Client

    "Can you please work out a way to turn off Workplace.

    We need to stop validators from being able to make changes in workplace. But we don’t want to change validators profiles, so when we’re ready to go back to a normal way of working we don’t have to work out who looked after who."

    4 votes

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  19. Editing an email template on half the screen is not user friendly.
    Email body contains a lot of text that needs to be edited.
    The parameters on the right hand side are also unreadable if they are long.

    Please expand the email template into it's own tab or full page view for easier editing.

    6 votes

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    0 comments  ·  Usability  ·  Admin →
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  20. At unimelb, each user belongs to a research group. The property team allocates desks on the floor by research group for each of the users. However, the research group is not part of current organization structure.

    As a result, unimelb needs the ability to block & stack and report by research group.

    What is therefore required is the ability to leverage research group stored against staff and block floors accordingly.

    Eg: User A belongs to ‘Physics R&D’ research group. User A has org unit ‘MSE’ and ‘10001’ as cost centre.

    On VBS, planner will create ‘Physics R&D’ team as opposed…

    10 votes

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