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Eptura Visitor

Eptura Visitor


Welcome to the Eptura Visitor Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Visitor can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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64 results found

  1. 1 vote

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    0 comments  ·  Settings  ·  Admin →
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  2. The request is to have easily the number of visitors inside the building, still present on site by anonymising the data for a non-admin user / receptionist trainee

    1 vote

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    0 comments  ·  Dashboard  ·  Admin →
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  3. make a column with the other names that are set to be notified when someone checks in so I can see it on visitor logbook and don't have to open every visit to see if there any other point of contact

    1 vote

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  4. set option All Visitors (Notification will be sent at check-in of) as default when creating a group booking - have an option to set this setting as default

    1 vote

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  5. A comprehensive accessibility audit of the Visitor Management System application on iPad has identified multiple critical failures in supporting users who rely on the VoiceOver screen reader. These issues prevent users with visual impairments from being able to navigate the application, understand its content, and complete essential tasks independently.

    The defects can be categorized into three primary areas of non-compliance with accessibility standards (WCAG 2.1):
    1. Lack of Meaningful Information for Screen Readers:
    2. Failure to Communicate Dynamic Content and Status
    3. Illogical and Broken Navigation Experience

    1 vote

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  6. It would be great to hide the guests name so it is more GDPR compliant. We are currently only using the QR code check-in option because we don’t want our guests to be able to view other guests names when they search for their own during the check-in process and this is for both pre-registered guests and non registered guests.

    If we got multiple guests with same name then a guest gets multiple suggestions. Not GDPR friendly. Also it only requires to write three letters to get name suggestions which is also not very GDPR friendly.

    No name suggestions should…

    1 vote

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  7. Hi, we have 3 Kiosks at our site. When I see the Visitor Logbook I have all visitors in 1 list and can't see at which of the kiosks they vae registered. Please provide and additional filter for the kiosk.

    1 vote

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  8. The solution is able to accept generic emails as visitors, but most of users won't allow badges for example, or formal check-in with generic names.
    One suggestion would be:
    - detect generic emails (could be hard), and if possible raise a warning to the owner
    - allow the modification by check-in team or organizer, to edit/modify/suppress a visitor in an invitation before printing badges
    - prevent printing of badges with generic emails
    - allow organizer himself to edit the form (plugin/Web) during the invitation registration, to complete the visitor information, by adding at least Lastname/firstname/society/email fields so that at least…

    2 votes

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  9. Is it possible to incorporate text on the welcome page when an associate begins the process of submitting a guest request?

    1 vote

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    0 comments  ·  User Management  ·  Admin →
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  10. There is a descrepancy on variables in the Invitation email notification. In the power tier you can edit the notification to read "Dear [Visitor name]. This is missing from all other tiers. It seems this is not a functionality enhancement, this should be included on all tiers as this is a simple email cordials. Can you please add the same variables in all tiers please. This is requested repeatedly.

    1 vote

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  11. When using the Outlook plugin, the Guests name are autogenerated.
    The guest cannot change the name while preregistring, and sometime cannot find their registration at the Kiosk.
    The end user does not see the .
    If the Guest could edit their own name at Preregistration it would be a huge help.

    1 vote

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  12. When an admin/receptionist/security user searches the visitor list, it should also search the watch lists to flag anyone who should not be permitted access to the property. Currently if someone who is not pre-registered arrives, Security searches and then calls the host for verbal permission. The host may not be aware that the visitor is on the watchlist. Frequently the host is away from their desk and unable to quickly register the visitor in Proxyclick, so no one is alerted that the visitor should not be granted entry until they arrive at the check in station.

    1 vote

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  13. When a user is set up for Single Sign On, logging on without SSO should be disabled.

    We want to force all logons to be via our identity provider, therefore we need the option to enforce SSO

    1 vote

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    0 comments  ·  Integrations  ·  Admin →
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  14. Proxyclick does not duplicate visit-level field data across all days in a recurring series. In case you use vist level data on your badge template, the data will only be available the first day of the visit but not for the remaining days

    1 vote

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    0 comments  ·  Integrations  ·  Admin →
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  15. We want to customize the layout of emails

    2 votes

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  16. We would like to request the ability to toggle on and off automatic check out as this effects the badge return process.
    EX. If someone does not turn in their badge we would like the system to not check them out.
    When we have reoccurring visitors for 4 days the system will check them out each night when we need that badge number to carry with that person for the duration of the stay and confirmed on our end that the badge has been returned. Once we receive the badge and mark as "Yes" then we can mark them at…

    1 vote

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  17. Customize emails

    1 vote

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    0 comments  ·  Settings  ·  Admin →
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  18. Hello this is a test idea from Ruth Henry

    1 vote

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  19. When the visit is deleted from the Eptura Visitor application, and the user proceeded to delete the meeting from Outlook, the host will receive and error message saying "Invalid value for UID".

    This is very confusing to users. Instead, they should receive either more user-friendly error message, such as "The meeting has already been deleted from Eptura Visitor" rather than a technical, backend error message. This is not communicating well to all users.

    1 vote

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    0 comments  ·  Integrations  ·  Admin →
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  20. our tenant has SSO enabled, however in each user's profile section, they are still allowed to make changes to their profiles! I suggest that this section should be completely disabled because SSO should dictate the contents and not to confuse users that they will be allowed to do so.

    1 vote

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    0 comments  ·  User Management  ·  Admin →
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